Offer summary
Qualifications:
3+ years experience as a Customer Success Manager, Fluent in English, Proven experience with Hubspot and Intercom, Ability to work independently, Effective communication and organizational skills.Key responsabilities:
- Support daily customer communication via multiple channels
- Analyze customer data to improve experience
- Minimize customer churn and ensure satisfaction
- Conduct customer interviews for product feedback
- Assist with billing requests and onboarding