Regional Sales Director - Southern Europe at Center for Creative Leadership

Who We Are

The Center for Creative Leadership (CCL) is a top-ranked global provider of leadership development, training, and solutions servicing a global customer base. From team-builders and problem solvers to creative thinkers and transformational visionaries, our people are the drivers behind our business. At CCL, you’ll have an opportunity to contribute to our mission of building better leaders and a better world. You will feel challenged and inspired while collaborating with a global team of thought leaders, practitioners, researchers, and partners. We share a collective passion for contributing to our clients’ success, helping our teammates and colleagues grow and making a real difference in the lives of people around the globe.

General Summary:

The primary responsibility of the role is to direct the execution of the Markets Europe strategy within a specified region by leading, managing, coaching and supporting staff members who sell leadership development solutions to CCL clients.  This individual is also responsible for the oversight of client relationships in the region and meeting region revenue targets. Under the leadership of the Vice President, Market Europe, this position shares accountability with other regions to meet Europe’ Sales goals and expected revenue contribution to CCL.  

This role is a member of the Leadership Team Europe.

Principal Duties & Responsibilities: 

• Serves primary role of Sales Leader and coach for Strategic Business Directors and Business Managers to ensure their continuing development and individual success throughout the sale process to meet their performance goals.
• Provides support for his/her team in sales and account strategy-setting and opportunity response, and problem-solving within existing client accounts.
• Supports and implements Market Europe’ strategy aligned with CCL’s two other markets, global marketing, portfolio, delivery and operations.
• Participates as active member of Europe Leadership team.
• Develops and maintains a regional sales strategy, in support of the overall Market Europe business plan, that balances both growth of CCL's existing long-term clients and proactive acquisition of new clients in support of overall revenue goals.
• Leads the team within a defined region with responsibility for revenue generation, margin contribution, client satisfaction and employee engagement to meet targets across CCL's product lines.
• Manages process (regionally) of capturing client needs and partnering with others to optimize revenue and analyze client satisfaction data.
• Manages business development operating expense budget for a specified region.
• Provides day-to-day support for Strategic Business/Client Directors, Business/Client Managers in strategic client conversions and opportunities.
• Ensures the development of their team and access to sales knowledge assets and tools as well as portfolio content knowledge necessary to provide appropriate solutions for clients, in partnership with the Europe Market Leadership Team.
• Ensures that Strategic Business Directors and Business Managers develop and maintain a portfolio strategy to meet or exceed annual fiscal year goals.
• Ensures that Strategic Client Directors and Managers develop a network of potential new clients and acquire new business to meet or exceed annual fiscal year goals.
• Daily management of D365 and other CCL systems, ensuring high team member utilization in accordance with existing Global System Utilization standards.
• Applies performance management standards to ensure accountability for both forecasting, reporting and revenue generation to ensure Region meets its financial targets.
• Manages a sales information reporting process and analyzes client base and usage for specified region.
• Represents Regions sales issues with internal CCL partners.
• Initiates contact with potential and existing clients along with team members (e.g. conferences, demand generation, etc.).
• Proactively develops and advances new accounts and relationships that support the region and Global Markets Regional strategy.

Additional responsibilities:

Specific Knowledge, Skills & Abilities Required: 

• Ability to coach and develop sales talent: a capable, willing, and active coach for sales professionals and leadership experts.
• Ability to guide and enhance client experience focus talent: a proficient, eager, and active mentor for ensuring exceptional client interactions and relationships.
• The interest, learning agility and desire to learn CCL’s capabilities across all leadership solutions and practice areas leading to the ability to effectively integrate solutions based on client need.
• Demonstrated experience as a consultative value-based sales professional in identifying clients' needs, working collaboratively to develop plans to address the needs, and partnering with other stakeholders to ensure appropriate resources to deliver client results and impact.
• Excellent interpersonal, communication, problem-solving, and business acumen.
• Knowledge of the leadership development industry in your region.
• Strong collaboration, influencing and coaching skills in a fast-paced environment.

Education and Experience:

Master’s degree in business, marketing, related industry field, or commensurate experience.

Other Requirements/Experience: 

• Minimum 5 years of experience managing a sales and/or business development team and/or team of leadership development experts
• 5 to 10 years of senior level leadership development, sales and business development experience
• Experience working in a global – corporate matrix organization.

Location: Brussels or Remote in the region

• Willing to travel 25%, as necessary

Languages: English and Spanish or French. Any other local language is a plus.

Benefits

CCL offers a competitive package and flexible environment.