PrismHR Infrastructure Manager

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Role Overview:

Deel is seeking a Prism Infrastructure Manager to manage, configure, and optimize our PrismHR instance for PEO operations. The successful candidate will be responsible for overseeing the technical infrastructure of the PrismHR system, including configurations, system integrations, bug fixes, and performance optimization. This role requires deep expertise in PrismHR, along with the ability to collaborate cross-functionally with IT, Payroll, Benefits, and other teams to ensure the system’s stability and scalability as Deel continues to grow.

Key Responsibilities:

• System Administration: Manage and oversee the day-to-day operations of the PrismHR instance, ensuring its stability, security, and performance for PEO services.

• Configuration & Customization: Configure the PrismHR platform to meet the needs of Deel’s PEO services, including setting up custom workflows, automations, permissions, and system settings. Architect system infrastructure in support of new application initiatives or improvements.

• Integration Management: Set up and maintain integrations between PrismHR and other internal and third-party systems (e.g., payroll, benefits, HRIS, finance tools) to ensure seamless data flow and process automation.

• Issue Resolution & Bug Fixes: Troubleshoot and resolve technical issues and bugs in the PrismHR system, working closely with both internal teams and PrismHR support to ensure minimal disruption to operations.

• Performance Monitoring: Continuously monitor the system’s performance and proactively identify areas for improvement, scalability, and optimization.

• Upgrades & Patches: Manage system upgrades, patches, and new feature rollouts in collaboration with the IT team and PrismHR support, ensuring minimal downtime.

• Data Management: Ensure the integrity and security of all data stored within the PrismHR system, including managing backups and implementing disaster recovery protocols.

• Documentation: Develop and maintain detailed documentation for system configurations, processes, integrations, and issue resolutions.

• Cross-Functional Collaboration: Collaborate with teams such as Payroll, Benefits, and Compliance to ensure the system supports their operational needs and compliance requirements.

• Training & Support: Provide training and ongoing technical support to internal teams to ensure they are maximizing the use of PrismHR’s features and capabilities.

• Process Improvement: Continuously identify and implement improvements to PrismHR workflows and processes to increase efficiency and system performance.

Key Qualifications:

• 5+ years of experience in managing HRIS platforms, with at least 3 years of hands-on experience with PrismHR.

• Strong expertise in PrismHR configuration, administration, and customization, with a proven track record of managing complex PEO environments.

• Experience with system integrations, including API setup, middleware solutions, and data synchronization between PrismHR and other systems.

• Strong troubleshooting skills, with the ability to quickly diagnose and resolve system bugs, performance issues, and configuration problems.

• Familiarity with PEO operations, including payroll, benefits, and compliance requirements.

• Knowledge of HR and payroll system architectures, data structures, and security protocols.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Strong communication skills, with experience working cross-functionally to gather requirements, implement solutions, and provide training.

• Attention to detail and commitment to data accuracy and system integrity.

Preferred Qualifications:

• Experience managing large-scale, multi-client PEO operations within PrismHR.

• Experience with global payroll and HR system integrations.

• Technical certification in PrismHR or related HRIS systems.

• Familiarity with cloud-based infrastructure, data security, and compliance requirements.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Provided computer equipment tailored to your role

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.