Enrollment Lead

Applications will be accepted until 09/30/2024

This is a remote position open to any qualified applicant in the United States.

Overview

Enrollment Team Lead Position will be responsible for enrollment, and data reconciliation with for Commercial and Medicaid line of business. Key responsibilities include, researching and resolving individual customer issues, monitor processes, production, reporting and other activities while compliantly delivering the best quality service for our customers.

Requirements

• Minimum of 3 years experience in Health Insurance Enrollment/Eligibility, preferred experience in Commercial and Medicaid line of business
• Education: High School Diploma or equivalent
• Proficiency with Microsoft products including Excel, Word, Power Point and Outlook
• Detail orientation with good analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Strong organizational and interpersonal skills.
• Self-motivated learner with the ability to learn on the fly.
• Ability to work independently and in conjunction with co-workers of all levels.
  
  

Preferred Proficiencies

• QNXT Enrollment experience
• Enrollment Administration Manager (EAM), Financial Reconciliation Manager (FRM)
• Facets experience
• Medicaid and medicare enrollment experience
  
  

Responsibilities

• Maintain a current knowledge of regulations and sub-regulatory guidance as it relates to Commercial and Medicaid and reconciliation programs.
• Act as a subject matter expert for Enrollment regulations and sub regulatory guidance, transactional processing, and business processes.
• Ensure compliance with all federal and state regulations.
• Research and resolve enrollment or financial reconciliation discrepancies to provide root cause analysis and trending to drive Enrollment Alignment Performance metric attainment.
• Maintain complete and accurate reconciliation file inventories.
• Support the development and maintenance of documents including policies, desk level procedures, business rules.
• Support and deliver accurate and timely weekly and monthly reporting.
• Communicate the status of reconciliation efforts, including all remediation, efforts to cross functional partners and leadership.
  
  

The hourly rate for this position is between $27.65 - $32.20 per hour, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
  
  

Cognizant will only consider applicants for this position whom are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.