Patient Experience Intern

Job Posting Closing Date: Open until Filled

Where do you belong?

Your career is more than just a job, it's part of your life. Whether you’re a clinician, or non-clinical professional,  at USACS you'll feel a sense of connection working with clinicians and office staff who share your interests and values. We want you to love coming to work each day because you believe in what you do and the people with whom you work. We care about your success.

USACS also understands that location is important. We offer  career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between. Our supportive culture,  outstanding benefits and competitive compensation package is best in class.

Job Description

ESSENTIAL JOB FUNCTIONS:

• Supporting national patient experience strategy.
• Accurately entering data from handwritten documents, scanned images, or electronic files into our designated software.
• Verifying the accuracy and completeness of entered data by proofreading and identifying any inconsistencies.
• Maintaining a clean and organized electronic filing system.
• Following established data entry procedures and protocols.
• Completing assigned tasks within designated deadlines.
• Learning and adapting to new data entry processes as needed.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Proven success with reporting, analytics, and business operations
• In-depth knowledge of the healthcare industry
• Excellent attention to detail and accuracy.
• Ability to work independently and meet deadlines.
• Advanced computer literacy Microsoft Excel.
• Knowledge of Press Ganey preferred.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills.

EDUCATION AND EXPERIENCE: 

• Undergraduate degree (MBA or masters preferred) in Business, IT, Informatics or equivalent courses
• Analytic experience.

PHYSICAL DIMENSIONS:

• While performing the duties of this job, the employee is regularly required to sit for prolonged periods and occasionally walk, stand, bend, stoop, and lift up to 15 pounds. 
• Required to have close visual acuity to perform the job.