Offer summary

Qualifications:

Fluency in Norwegian and English, Prior experience in customer support preferred, Strong communication and interpersonal skills, Ability to manage time effectively, Familiarity with customer service software.

Key responsabilities:

Engage with Norwegian-speaking customers via email, phone, and chat

Provide accurate information about products and services

Ensure high customer satisfaction through professional service

Document all customer interactions accurately

Collaborate with team members to enhance customer experience

Job description

Join Patrique Mercier Recruitment as a Norwegian Speaking Customer Support Representative in beautiful Greece! If you're passionate about providing top-notch customer service and want to work in a vibrant, multicultural environment, this opportunity is for you.

As a key member of our team, you will engage with Norwegian-speaking customers, addressing their inquiries and ensuring they receive the assistance they need. This role offers the chance to enhance your skills while experiencing the rich culture and lifestyle of Greece.

We are looking for individuals who are dedicated, communicative, and eager to help others. If you thrive in a fast-paced environment and want to contribute to a customer-centric team, we would love to hear from you!

Responsibilities

Act as the first point of contact for Norwegian-speaking customers via email, phone, and chat.
Provide accurate information about products and services while addressing customer issues promptly.
Ensure high customer satisfaction by delivering friendly, professional service.
Document all customer interactions and maintain accurate records in the system.
Work collaboratively with team members to improve customer experience.
Keep up-to-date with company offerings and policies to provide reliable assistance.
Follow established procedures to uphold quality and compliance standards.

Requirements