Danish speaking customer service representative in Greece

Patrique Mercier Recruitment is excited to offer an opportunity for a Danish Speaking Customer Service Representative to join our dedicated team in Greece. If you have a passion for helping customers and can communicate fluently in Danish, this is the perfect role for you!

In this position, you will play a crucial role in delivering exceptional customer support, addressing inquiries, and resolving issues for our Danish-speaking clients, all while ensuring a positive and engaging experience.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat with a focus on quality and efficiency
• Provide accurate information about our products and services while assisting with order placements
• Resolve customer complaints with professionalism and root cause analysis
• Document all customer interactions and ensure follow-ups are conducted
• Work collaboratively with team members to enhance the customer experience
• Stay updated on product changes and company policies to provide informed support

Requirements

• Fluency in Danish and English, both written and verbal
• Previous customer service experience is advantageous
• Strong communication and interpersonal skills
• Problem-solving capabilities with a customer-focused mindset
• Able to handle multiple tasks and prioritize effectively
• Detail-oriented with a dedication to excellent service
• Proficient in using computers and customer service platforms

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus