Offer summary
Qualifications:
Fluent in Spanish (reading, writing, speaking), Excellent verbal and written communication skills, Ability to de-escalate situations, Exceptional attention to detail, Technical abilities for troubleshooting software.Key responsabilities:
- Handle inbound calls, emails, or chat support
- Log each call in Frontline Connection CRM
- Gather and verify caller's information
- Provide first-class customer service
- Work from home using necessary technology