Customer Service Professional with Croatian

Foundever™

🚀 Join our team at Foundever! 🚀

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

🌟 Customer Service Professional with Croatian🌟

Location: Poland

Your Daily Tasks

✅ Providing the highest level of customer service (Chat/E-mail/Phone);

✅ Answering incoming calls and meeting targets set by the customer and management;

✅ Following company policies and procedures, ensuring quality;

What do we expect from you?

🌍 Language: Proficiency in Croatian (C2/native) and English (B2)

💼 Experience: Cool if you have experience in medical project

💻 Technology: Knowledge of MS Office and developed computer skills;

🌞 Personality: Motivated and enthusiastic.

Advantages Will Be

📝 Ability to prioritize and plan;

💪 Independence AND ability to work with minimal supervision;

🔧 Ability to solve problems;

🔍 Attention to detail;

🏅 Sales skills;

🤝 Soft skills.

Working Conditions

📜 Type of contract you choose yourself (freelance contract for students or employment contract);

💰 Basic salary + bonuses;

🏢 Work environment: Fully remote across Poland

What else should you know?

💸 Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);

💊 We offer private Medicover insurance;

🏆 Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;

📈 Professional development through training and cross-location cooperation at the international level.

Company Overview

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.