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Czech Customer Service Job in Greece (Relocation to Greece)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Czech and English, Previous customer service experience, Ability to work fast-paced, Problem-solving skills.

Key responsabilities:

  • Provide support to Czech-speaking clients
  • Resolve inquiries via phone, email, or chat
  • Assist with product info and order processing
  • Handle complaints and maintain records
  • Collaborate to improve customer satisfaction

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is a leading agency specializing in connecting candidates with job opportunities in their native languages across various countries. We focus on diverse industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to meticulously match top-tier candidates with the right employers, ensuring a seamless transition and fulfilling career path. We are currently seeking enthusiastic individuals for a Czech Customer Service role in beautiful Greece, a perfect opportunity for those looking to relocate and immerse themselves in a new culture while using their language skills. If you are passionate about helping customers and are excited to take your career abroad, this opportunity is tailor-made for you. Join us at Patrique Mercier Recruitment and take that vital step towards your dream job in an inspiring location with a supportive team. We are committed to assisting you through the entire recruitment process, so reach out to us today to learn more about how we can help you find the right position in Greece.


Responsibilities
  • Provide excellent customer service support to Czech-speaking clients
  • Resolve customer inquiries via phone, email, or chat in a timely manner
  • Assist customers with product information, order processing, and account management
  • Handle complaints and provide solutions, escalating issues when necessary
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with other team members to improve customer satisfaction
  • Participate in training sessions and continuous improvement initiatives

Requirements

  • Fluent in Czech and proficient in English
  • Previous experience in customer service or a similar role
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Problem-solving skills and a positive attitude
  • Willingness to relocate to Greece
  • A passion for helping customers and providing excellent service

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishCzechEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Motivational Skills
  • Verbal Communication Skills
  • Social Skills
  • Customer Service

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