Job description

Patrique Mercier Recruitment is a leading agency specializing in helping candidates find jobs in their native language across various countries. We are well-known for our expertise in diverse fields including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our dedicated recruitment process is designed to match the best candidates with the right employers, ensuring both parties thrive in their professional endeavors. Currently, we are excited to announce an opportunity for a Danish Customer Service Job in Greece that offers the chance to relocate to this beautiful country. This position is perfect for those who are passionate about delivering exceptional customer service, enjoy working in a dynamic environment, and are seeking a chance to experience life in Greece while using their language skills. Join us in making a difference in the consumer services industry by helping clients and customers find satisfactory solutions to their needs while enjoying the Mediterranean lifestyle.

Responsibilities

Provide exceptional customer service in Danish to clients and customers via various communication channels.
Assist customers with inquiries regarding products, services, and orders in a timely manner.
Resolve customer complaints and issues effectively, ensuring a high level of satisfaction.
Document customer interactions and maintain accurate records of customer feedback and transactions.
Collaborate with team members to improve customer service processes and share insights.
Stay up-to-date with product knowledge and company policies to provide accurate information.
Participate in training sessions to enhance skills and knowledge related to customer service.

Requirements

Fluent in Danish and proficient in English; additional language skills are a plus.
Previous experience in customer service or a related field is highly desirable.
Strong communication and interpersonal skills, with a passion for helping others.
Ability to work well under pressure and adapt to changing situations.
Proficiency in using customer service software and Microsoft Office applications.
A positive attitude and a genuine desire to assist customers.
Willingness to relocate to Greece and embrace the opportunity to work in an international setting.

Benefits