Virtual Medical Assistant

We are looking for a dedicated, responsible, and out-of-the-box thinker. Able to multitask and support teams in different departments. If you are a fully bilingual in English and Spanish Speaker please submit your application.

Role Description

This is a full-time remote role for a Customer Service Representative. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction and a positive customer experience.

Qualifications

• Customer Service Representatives, Customer Support, and Customer Service skills
• Experience in ensuring customer satisfaction and a positive customer experience
• Excellent communication and interpersonal skills
• Ability to multitask and manage time effectively
• Attention to detail and accurate data interpretation
• High school diploma or equivalent; some college education preferred.
• Ability to Work under pressure.
• Strong diagnostic and decision-making skills.
• Excellent interpersonal and communication skills.
• Ability to work effectively within a diverse team environment.
• High level of professionalism and integrity.
• Experience in handling incoming and outgoing calls.
• Must be flexible with schedules.

Requirement:

• Have a high-speed internet.
• A good computer setting (6-8GB RAM, Windows 10, Minimum of 128SSD and I3 or better)
• Backup Power
• Second Monitor

Benefits:

• Competitive hourly rate by providing stable income.
• Access to a supportive and collaborative team
• Professional growth and development opportunities
• Positive and inclusive work environment