Offer summary
Qualifications:
University degree in Business Administration or related field, 2+ years experience in Customer Success or Account management, B2B SaaS experience is a plus, Strong interpersonal skills for relationship building, Fluent in German and English.
Key responsabilities:
- Drive adoption, utilization, and growth for customers
- Develop and manage long-term relationships with key customers
- Run end-to-end commercial renewal process
- Analyze risks early and drive an action plan
- Provide customer training and support with product expertise