Founded in 2012, EasyPost is a YC unicorn whose mission is to make shipping simple for businesses, from garage startups to the Fortune 500. Shipping, now more than ever, is the backbone of the global economy, but integrating the technology-enabled operations of a modern business with the low-tech and complex shipping industry has always been a challenge. EasyPost solves this problem with the first developer-friendly REST API for shipping, and we continue to push boundaries and discover new ways to simplify shipping for all. Our team is rapidly growing, and this is the perfect time to get on board. Join us, and help build the shipping infrastructure of the future.
About the role:
The primary responsibilities of the Senior Product Manager will be to make it simple for customers and developers to understand, implement, and visualize the impact of our suite of post-shipping products and APIs, as well as help integrate newly acquired products within our organization. Through your analysis, interviews, and cross-team collaboration, the Senior Product Manager will drive a product roadmap that will delight our customers and scale part of our post-shipping platform, including tracking, returns, and end-customer communications. The role will work across many teams, from Engineering to Customer Success to Leadership, and will have the opportunity to make a huge impact on the EasyPost business as a whole.
What you will do
o Drive a critical product vision, strategy, and roadmap based on growth.
o Build and prioritize a strong, creative backlog of ideas focused on specific customer segments and improving their end-to-end user experience.
o Lead and guide product direction for a cross-functional team of engineering, success, marketing, sales, and platform partners.
o Be the voice of the customer and help provide context, empathy and rationale behind customer needs.
o Communicate clearly with leadership stakeholders and drive alignment across multiple teams.
o Make data-informed decisions. Know how you’re measuring success before starting any project.
About you
o Bachelor’s Degree8+ years of related experience, master’s degree and 6+ years of related experience, or equivalent related work experience.
o You have led growth initiatives for a minimum of 5 years with a focus on growing SaaS businesses.
o Build consensus and listen well, but can also drive hard decisions. You push the pace. You take blame and pass the praise. People love working with you.
o Excels at communicating with team, partners, and executives with clarity, salience, and urgency.
o You are not afraid to take on the unknown and are constantly learning and adapting to new challenges.
o Knowledge of the shipping industry. Post-shipping software knowledge is a big advantage.
o You have a growth mindset and really enjoy making product changes that improve conversion and generate revenue.
o Experienced in iterative product development to obtain product-market fit.
o Flawless product craft and business acumen; expert in balancing user and business impact as well as short- and long-term impact.
What We Offer:
o Comprehensive medical, dental, vision, and life insurance
o Competitive compensation package and equity
o 401(k) match
o Monthly work from home stipend of $50 net
o Flexible work schedule and paid time off
o Collaborative culture with a supportive team
o A great place to work with unlimited growth opportunities
o The opportunity to make massive contributions at a hyper-growth company
o Make an impact on a product helping ship millions of packages per day
Data Privacy Notice for Job Applicants:
"EasyPost is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law."
To be considered for this position, you must be authorized and based in the United States.
