Offer summary
Qualifications:
Bachelor’s Degree preferred or equivalent combination of education, training, and experience, 2+ years of project management experience for pharmacy benefit implementation or 3+ years in pharmacy benefit management operations, Excellent written and verbal communication skills, Ability to manage multiple clients and advisors in a high-energy environment, Flexible, organized, and able to shift priorities easily, Experience with Salesforce CRM, JIRA Project Management, Project Office is a plus.
Key responsabilities:
- Be the liaison between client managers, executives, and clients during implementation cycle
- Lead new client's pharmacy benefit programs implementation ensuring client satisfaction
- Support existing clients in complex program changes including vendor relationships
- Provide sales support in RFP process, addressing client inquiries
- Manage client relationships and communication through the implementation cycle
- Monitor and resolve issues to claims, eligibility, facilitate post-implementation transitions