Match score not available

Senior Salesforce Service Cloud Developer

Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field, 5-8 years experience in Salesforce development.

Key responsabilities:

  • Design, develop, and customize solutions using Salesforce Service Cloud
  • Integrate systems to ensure data flow
  • Optimize performance of Service Cloud
PradeepIT Consulting Services Pvt Ltd logo
PradeepIT Consulting Services Pvt Ltd
51 - 200 Employees
See more PradeepIT Consulting Services Pvt Ltd offers

Job description

Experience: 5 to 8 years

Job Description:

We are seeking a highly skilled and experienced Senior Salesforce Service Cloud Developer to join our dynamic team. As a Senior Developer, you will be responsible for designing, developing, and implementing solutions on the Salesforce platform, with a specific focus on the Service Cloud module.

Key Responsibilities:

  • Salesforce Service Cloud Development:
    • Design, develop, and customize Salesforce Service Cloud solutions to meet business requirements.
    • Implement and maintain Service Cloud functionalities, including case management, knowledge base, and service console customization.
  • Apex and Lightning Web Components (LWC) Development:
    • Utilize Apex programming language to develop custom functionality within the Salesforce platform.
    • Leverage Lightning Web Components (LWC) to enhance the user experience and deliver modern, responsive user interfaces.
  • Integration:
    • Integrate Salesforce Service Cloud with external systems and applications to ensure seamless data flow.
    • Collaborate with integration teams to design and implement robust, scalable solutions.
  • Custom Component Development:
    • Create custom Apex classes, triggers, and Lightning Components to extend the standard functionality of Salesforce Service Cloud.
  • Service Cloud Optimization:
    • Optimize the performance of Salesforce Service Cloud through code enhancements and best practices.
    • Troubleshoot and resolve any performance-related issues.
  • Collaboration and Documentation:
    • Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
    • Create and maintain detailed technical documentation for Service Cloud implementations.
  • Mentorship and Knowledge Sharing:
    • Provide mentorship to junior developers and share knowledge with the broader team.
    • Stay updated on Salesforce platform updates, features, and industry best practices.


Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 5 to 8 years of hands-on experience in Salesforce development, with a focus on Service Cloud.
  • Strong proficiency in Apex programming language and Lightning Web Components (LWC).
  • Experience with Salesforce integration using REST, SOAP, and other APIs.
  • Solid understanding of Service Cloud functionalities, including case management and knowledge base.
  • Salesforce certifications, such as Salesforce Platform Developer II, Service Cloud Consultant, are highly desirable.
  • Excellent problem-solving and analytical skills.
  • Strong communication and collaboration skills.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Cloud DevOps Engineer Related jobs