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Business Solutions Manager

Remote: 
Full Remote
Contract: 
Work from: 
Texas (USA), United States

Offer summary

Qualifications:

Bachelor's degree in related field or equivalent experience, Proven experience in client-facing role.

Key responsabilities:

  • Serve as primary contact for clients
  • Facilitate clear communication with product team
  • Analyze client feedback and requirements for insights
  • Develop and execute program rollouts
  • Stay updated on industry trends
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Scopeworker Scaleup
51 - 200 Employees
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Job description

Responsibilities:

  • Act as the primary point of contact for clients, ensuring exceptional service and satisfaction.
  • Facilitate clear and effective communication channels between clients and the product development team.
  • Gather, analyze, and distill client feedback and requirements to provide valuable insights to the product team for continuous improvement.
  • Utilize strong analytical skills to interpret data and identify trends, opportunities, and challenges.
  • Developing and executing program rollouts and launch.
  • Building training program rollout material including slide decks, videos, and documents.
  • Building business requirement, functional requirements, scopes, level of effort, and business solution documents.
  • Collaborate cross-functionally with internal teams to drive project success and deliver results.
  • Stay up to date with industry trends, best practices, and emerging technologies to contribute innovative ideas and solutions.

Requirements:

  • Bachelor's degree in Mathematics, Data Analysis, Business Administration, or related field (or equivalent experience).
  • Proven experience in a client-facing role, with a demonstrated ability to build and maintain strong relationships.
  • Highly analytical mindset with the ability to translate data into actionable insights.
  • Advanced proficiency in Microsoft Excel is essential.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to evolving priorities.
  • Ability to travel up to 20% of the time

    About Scopeworker

Scopeworker is an enterprise SaaS.  It automates the Procure-Execute-Pay lifecycle of complex supplier services. This enables an 'Uber' style marketplace for enterprise and a live business intelligence that is truly unique. Scopeworker can be used as a standalone platform or as a digitalization layer over the top of Oracle, SAP or Microsoft Dynamics ERPs.  Scopeworker is used by the Fortune 100.  See also our explainer video.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

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