ROLE SUMMARY
To provide sales force operational and excellence support/leadership to the sales teams in the US, by representing the interests of the sales function with key internal stakeholders; and continuously improving sales operational effectiveness and efficiency for the benefit of colleagues, customers, and external partners. This position will report to the Director, Sales Commercial Excellence-Internal Medicine.
ROLE RESPONSIBILITIES
Drive Operational Excellence that enables the field force to Deliver Results
Lead Key Areas of Operational Execution for field sales/CFC
Pfizer Align/ Deployment
Incentive Compensation/IC Snapshot
Dynamic Targeting
Growth /Skill development and Training
Reporting (SFA /IM SMART, NBA)
Resources (Starters / Programs / Promos, VCC)
Communications
Launch Prep/POA Planning
Integrated Planning Teams/PMOs
Proactively identify innovative solutions that simplify process that enable CFCs
Be proficient in task and project management, having the ability to keep track of multiple projects’ scope, deliverables, and details.
Perform Quality Assurance activities on new releases to ensure business needs are met. Example applications include: Incentive Compensation Pfizer Align, IM SMART, Veeva CRM, NBA, etc.
Strategic thought partner to our Sales Leaders, HQ Business Partners to enable CFC execution
Manage appropriate support requests originating from assigned Regional Business Directors, Area Business Managers, and all field force supporting functions in HQ (i.e. Marketing, Commercial Effectiveness, KAM, CMO, Digital, Legal, etc.). Deliver value through collaborative engagement and lead the coordination and alignment of business needs.
Anticipate, identify, engage in and support the prioritization of sales force key issues and opportunities across Internal Medicine
ADDITIONAL RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Create and maintain an efficient model of consistent, strategic business operations
Drive efficiency and effectiveness by harnessing technology and challenging status quo
Communicate important and/or significant events clearly with all customer facing organizations (thus ensuring a holistic view of Business Operations is maintained).
Monitor sales service needs of the field force to include territory assignments and requests originating from field or headquarters colleagues
Resource deployment analysis & procurement
Partner with Bio Pharma Ops/CMO on the development and implementation of field force incentive compensation programs and all other motivational initiatives
Lead field insight groups, as appropriate, to provide various HQ stakeholders with field sales perspective
QUALIFICATIONS
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop, and coach others, oversee, and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
BA/BS Degree required; MBA preferred, 5+ years of previous pharmaceutical, biotech, or medical marketing/sales experience
Direct Operational Experience Regional and National required
Demonstrated ability to work and lead large scale National projects that impacts Regions and other Business Units
Must be in a promoted position and/or developmental role with demonstrated leadership across peer, business units and manager groups required
Change agile; able to alter direction seamlessly, produce results in ambiguity and be an agent of change
Demonstrated track record of strong cross functional collaboration (beyond District and Region) and effective utilization of available resources
Excellent written and oral communications skills required
Ability to communicate with confidence and influence outcome of interactions.
Strong organizational and analytical skills with the ability to analyze and make recommendations using sales data/call reporting software/applications required
Ability to learn and adapt to new systems and technology required
Ability to anticipate issues/needs and work proactively to address them; demonstrated initiative and ability to effectively function in times of ambiguity
Strong Microsoft Office, Teams, Power Point skills to include Office 365 (Excel proficiency required). Strong working understanding of Veeva, NBA, IC, SMART, etc.
Commits to “One Pfizer”: Individual is aligned with the culture, values and mission; communicates a compelling and inspired vision or sense of core purpose; is optimistic; embraces Pfizer’s Values and Behaviors
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Travel will be required to Team Meetings, POAs, and other Business Meetings throughout the year.
Other Job Details
Last Date to Apply for the job: November 1st, 2024
Additional Location Information: United States - Remote
If you are currently in a driving position with a fleet vehicle and this secondment does not require driving as an essential function of the position for 6 months or longer, you will be required to turn in your fleet vehicle for the duration of the non-driving secondment. Please refer to the Fleet Policy and Procedures document for more information. US/PR colleagues who are issued an Incident Final Warning (IFW) disciplinary action are not eligible to post and compete for a position for a period of 12-months from the date an IFW is issued.
US/PR colleagues who are on an active Performance Improvement Plan (PIP) are not eligible to post and compete for a position for the duration of the Performance Improvement Plan (PIP).
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Mkt & Sales/Commercial Bus
