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Desktop Support (Remote to start) - Weekend Overnight Shift

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
New York (USA), United States

Offer summary

Key responsabilities:

  • Provide IT services
  • Install and support hardware/software
  • Respond to support requests
  • Document and maintain inventory
  • Escalate issues when needed
RemoteWorker CA logo
RemoteWorker CA Human Resources, Staffing & Recruiting Startup https://www.remoteworker.jobs/
2 - 10 Employees
About RemoteWorker CA
The Home of Remote Workers in the Canada. We understand that outstanding performance begins with outstanding hiring, and this approach sits at the head of everything we do. Our focus is on excellent customer service, and on delivering an effective solution that targets the best talent more efficiently. The friendly recruitment experts behind Remote Worker have many years’ experience in matching candidates to their perfect job, we are specialists in bringing recruiters and job seekers together successfully! We have a huge range of jobs on offer right now, join our talent database and receive job alerts today!
See more RemoteWorker CA offers

Job description

Responsibilities

Job Description

  • Providing exceptional IT Services to employees
  • Installing and supporting Windows and Mac based hardware and software (including peripheral devices such as printers and USB devices)
  • Responding to support requests on a daily basis
  • Performing analysis, diagnosis and resolution of desktop hardware and software problems for a variety of end users
  • Documenting and maintaining an inventory of all computing equipment including PCs, monitors, printers, scanners, and other peripheral equipment
  • Provides assistance and training to other Helpdesk staff in solving more complex user problems. Escalates issues to more experienced staff or management if needed.
  • Build and deploy new desktops and laptops
  • May assist in coordinating Helpdesk staff activities related to larger projects as required by IT management
  • Assists IT management in identifying and developing solutions to emerging issues faced by user groups and HD staff

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Sales DevelopmentHospital ExperienceMedical Device SalesInterventional NeurologyClinical ConsultingRadiologyMarketing Communications

Other Skills

  • Detail Oriented
  • Verbal Communication Skills
  • Ability To Meet Deadlines
  • Organizational Skills
  • Microsoft Excel
  • Social Skills
  • Microsoft PowerPoint
  • Technical Acumen
Are you interested?

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