Offer summary
Qualifications:
Exceptional verbal and written communication skills, Proficiency in multitasking software applications, Strong customer service orientation, Self-motivated with time management skills, Experience in scheduling and appointment setting preferred.
Key responsabilities:
- Answer incoming calls and address inquiries
- Manage home warranty jobs from text and email
- Utilize software to track and update job information
- Assist with administrative tasks and invoice preparation
- Coordinate with field technicians to ensure customer satisfaction