Technical Support(3D Rendering)

Create in Real Time | Industry-leading design & visualization solution Import models, and enjoy an instant sense of reality throughout the creating process. Outdated rendering tricks are now replaced by common sense. A gentle learning curve and effortless reach for assets, with D5, it's never been easier or more intuitive to visualize a story.

The Role

• Serve as the bridge between the D5 team and users, actively engaging in user communities and support systems
• Identify user problems in a timely manner, relay them to dev team, and assist in bug fixes and follow-ups
• Closely monitor user experiences, promptly address their issues, and guide them to better utilize D5 Render
• Proactively learn and understand the features and underlying principles of the D5 Render
• Conduct thorough analysis of user feedback to help D5 team understand market demands and drive product improvements
  
  

Ideal Profile

• Majors in architectural design, landscape architecture, environmental art, interior design, or other design-related fields
• Excellent command of D5 Render, and exhibit a strong sense of ownership and commitment to D5's success
• Proficient in at least one DCC software (e.g. SketchUp, Rhino, Revit) and rendering software
• Excellent communication skills and customer service mindset to provide high-quality support
• Strong sense of responsibility, self-motivation, proactive problem-solving, and a passion for continuous learning
  
  

Bonus: prior work or internship experience in design firms

• Note: Please provide a cover letter with your understanding of the position and a collection of renderings for your resume submission
  
  

What's on Offer?

• Excellent career development opportunities
• Join a well known brand within Real Estate
• Flexible working options