Supervisor Care Manager (Supervisor I)

Office Location:  Remote in Trillium’s catchment area to include the following counties: Northern Region (Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, Warren) North Central Region (Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington, Wilson) South Central Region (Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, Wayne) Southern Region (Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson, Scotland) Mid-State (Anson, Guilford, Montgomery, Randolph, Richmond)

POSTING DETAILS:

Make an Impact  

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

Trillium Health Resources currently has multiple career openings for Supervisor Care Manager (Supervisor I) positions throughout our catchment area. Supervisor Care Manager (Supervisor I) are responsible for leading a team of employees in the Care Management Department and includes providing oversight to ensure members receive whole person care focused on all members’ needs including physical health, behavioral health, and social determinants of health/unmet health resource needs that helps to establish positive outcomes for members and transform their lives for the better.  In this role, you'll engage members in the care coordination/care management process with reflective listening and motivational interviewing in order to assess the mental health, medical and social needs of the member to successfully transition to independent living within a timely and effective manner.

On a typical day, you might:

• Provide direct supervision and oversight for a localized, multi-disciplinary team supporting Innovations members living with mental health, substance use, and intellectual/developmental disabilities. 
• Ensure staff utilize work flows as required to complete Care Management comprehensive assessment and care plans for members as care needs change. 
• Assist staff in locating appropriate housing based on program requirements, their preferences and availability. 
• Ensures that individuals have in person visits to permanent housing and members are educated on tenancy rights.
• Oversee team members daily work schedules to confirm that individualized, person-centered plans of care are developed and acted upon in a timely manner.

*specific duties will vary based on where the Supervisor Care Manager (Supervisor I) position is needed within our agency

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• Flexible Work Schedules
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
• NC Local Government retirement pension, plus 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer
•  

Qualifications: 

Education/Experience:

License/Certification: n/a

Must have a valid driver’s license

Must reside in NC and Trillium’s catchment area to be considered for remote status

Deadline for application: multiple positions, open until filled

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume.  Your resume must provide your level of education and detailed work experience, including: 

• Employer Name
  1. Dates of service (month & year)
  2. Average number of hours worked per week
  3. Essential duties of the job as related to the position you’re applying for
• Education
  1. Degree type
  2. Date degree was awarded
  3. Institution
• Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile. 

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

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