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Customer Support with German

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluent in German and English, Problem-solving mindset is a plus.

Key responsabilities:

  • Provide exceptional customer experiences
  • Support clients with technical issues
  • Moderate content for online platforms
  • Drive sales and business growth
Concentrix logo
Concentrix Information Technology & Services XLarge https://www.concentrix.com/
10001 Employees
See more Concentrix offers

Job description

Job Title:

Customer Support with German

Job Description

Do you speak fluent German?
Do you have good knowledge of English?
Then you could be the perfect match for us!
Due to our incredible growth, we’re looking for German speaking superstars to join our lively, fun-loving team in Bulgaria to support us in providing exceptional experiences for some of the world’s biggest and most well-known brands.
We have lots of opportunities across our multiple clients and campaigns:
  • At various levels in the areas of Content Moderation, Customer Service, Technical Support and Sales
  • Working hours flexibility - full-time and part-time opportunities
  • 2 sites based in Bulgaria – Sofia & Varna - as well as opportunities for work from home, to achieve a great work-life balance
Customer Care Opportunities:
Our Customer Care teams are responsible for providing exceptional customer experiences via various channels – this could be supporting customers with anything from booking a fantastic holiday to arrange returns for that new pair of sneakers.
Content Moderation Opportunities:
Along with our Content Moderation teams, we work with some of the worlds’ biggest online platforms and help them ensure a safe place for their communities.
Technical Support Opportunities:
Our Technical Specialists help clients resolve any and all technical issues they might have.  If you have a problem-solving mindset, then this could be the job for you!  
Sales Opportunities:
As Sales Experts, our teams work along with our fantastic clients to drive sales, overall business growth and strong partner-client relationships.
At Concentrix you will not only find a job, but a career with future!

We offer:
  • Competitive salary with monthly performance-based bonuses
  • Comprehensive initial training and onboarding (fully paid by us)
  • Continuous training and upskilling programs through Concentrix University
  • Professional Development and Career Navigation programs to map out the steps in your desired development
  • Health and Wellbeing initiatives
  • Relocation support if needed (accommodation and travel expenses)
  • Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!
Apply now and one of our Talent Acquisition Specialists will be in contact to discuss the best opportunities for you!

Experience the power of a game-changing career 
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year

Location:

BGR Sofia - Advance Business Center

Language Requirements:

German

Time Type:

Full time

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Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Sales
  • Verbal Communication Skills
  • Problem Solving
  • Customer Service

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