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Salesforce Functional Analyst

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

2+ years of experience as Salesforce Functional Analyst, Certifications: Vlocity Platform Developer, Consultant level, Salesforce Admin 201.

Key responsabilities:

  • Work with Salesforce Health Cloud, Service Cloud, Communities
  • Map/re-engineer B2C/B2B service processes
  • Facilitate workshops with senior stakeholders
  • Contribute in multi-disciplinary Agile teams
  • Think innovatively about accessibility
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Softtest Pays Human Resources, Staffing & Recruiting SME https://softtestpays.com/
11 - 50 Employees
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Job description

Australian Citizens residing in Australia only respond.

Years of experience: 2+

Certifications (preferred)

- Vlocity Platform Developer certification

- Consultant level certification

- Salesforce Admin 201 certification

Description:

- 2+ years experience as Salesforce Functional Analyst.

- Experience working with Salesforce Health Cloud, Service Cloud, Communities.

- Business Process mapping/re-engineering for B2C / B2B Service processes.

- Demonstrable experience facilitating workshops with senior and multidisciplinary stakeholders; excellent communication skills.

- Experience working in multi-disciplinary teams in Agile delivery.

- Experience of complex government/government-based insurance schemes (desirable).

- Bring new ways of thinking about accessibility.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Creative Thinking

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