Offer summary
Qualifications:
High School diploma or GED, 2 years customer service experience preferred, Good communication and telephone skills, Proficient in written communication, Fluent in English, Spanish preferred.Key responsabilities:
- Respond to customer inquiries professionally
- Analyze and provide solutions to issues
- Document information accurately for tracking
- Identify process inefficiencies and suggest improvements
- Adhere to Quality and Telephone Performance measures