Offer summary

Qualifications:

Undergraduate degree in relevant field with minimum GPA 3.4 required, Strong interpersonal, time management, problem-solving and customer service skills.

Key responsabilities:

Utilize technology to analyze media content for clients

Create customized client newsletters and manage account resources

Communicate with clients, executives, lead account trainings

Collaborate with teams to provide in-depth media analysis

Job description

Founded in 2008, PublicRelay has a simple goal: to help PR and communications professionals understand how their work impacts business goals. We help large companies and federal agencies make sense of diverse and evolving media landscapes and understand the trends shaping their industries.

Our analytic reporting helps communications managers and senior executives develop sophisticated strategies for promoting their organizations and brands. Our teams assess traditional, social, and broadcast media from global sources to provide clients with a refined view of their most important coverage.

PublicRelay is looking for an enthusiastic and hard-working Media Analyst to join our cross-functional Customer Support team at our Waterford office! This role manages multiple accounts and daily deliverables that help our clients to identify pertinent trends in their media coverage. In addition to conducting analysis, Media Analysts also ensure data quality, lead account-specific trainings, and assist the Strategic Partnerships team on day-to-day client relations. This person should be a self-starter, enjoy a dynamic work environment, and thrive in high-pressure situations

Occasional flexibility with work hours is a key component of this role due to shifting client requests and account coverage needs.

Our analysts assess traditional, social, and broadcast media from all over the world to provide clients with a highly refined view of their most important coverage. The media intelligence that PublicRelay provides then allows our clients to develop sophisticated strategies for promoting their companies and brands.

While PublicRelay is headquartered just outside of Washington DC, this is a hybrid position for our Southeast Region Ireland office (Waterford)

Responsibilities

Utilize our proprietary technology to prioritize and analyze domestic and international media content for your clients
Curate daily customized client newsletters, highlighting the significant company and stakeholder mentions, as well as industry trends
Manage our internal account resources to provide accurate analysis and insights to your clients
Communicate with clients, senior executives, and C-suite contacts to understand their needs and assist on requests, becoming a trusted point of contact on your accounts
Develop and lead account-specific trainings based on account analysis and client preferences
Collaborate with Associate Analysts, other Media Analysts, Reporting Specialists, and the Client Success team to achieve customer goals and provide in-depth media analysis

Job Requirements

Undergraduate degree, preferably in communications, journalism, public relations, English, or business with a minimum 3.4 GPA
Strong interpersonal communications, time management, and problem-solving skills
Ability to manage and analyze large amounts of media coverage and succinctly communicate and explain insights to clients
Strong customer service skills and ability to interact and present to senior client executives who rely on our analysis
Intellectual curiosity, a sense of humor, and a commitment to staying on top of current events and global news
Agency experience is a plus

PublicRelay Perks

Competitive pension plan
Premium healthcare and dental plans
Flexible work from home opportunities
Collaborative environment across all international offices
Frequent happy hours, company outings, and cross-office competitions
Opportunity to collaborate with the marketing team to create compelling content for the website blog
Multiple avenues for internal growth and quarterly career planning development discussions with managers

About PublicRelay

PublicRelay is headquartered just outside of Washington, D.C., in Tysons Corner, VA. We also have offices in Cavan, Dublin, and Waterford, Ireland. To get a sense of life at PublicRelay, check out our Instagram.

Equal Opportunity Employment Statement

PublicRelay is an equal opportunity employer. It is our policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants, without regard to

Race
Color
Religion
Sex
National origin
Age
Disability
Genetic information
Gender identity or expression
Veteran status or any other status protected by law.

PublicRelay will conform to the spirit as well as the letter of all applicable laws and regulations.

The policy of equal employment opportunity and anti-discrimination applies to all aspects of the relationship between PublicRelay and its employees, including but not limited to:

Recruitment
Employment
Promotion
Training
Working conditions
Wages and salary administration
Employee benefits and application of policies

The policies and principles of equal employment opportunity also apply to the selection and treatment of independent contractors, personnel working on our premises who are employed by temporary agencies and any other persons or firms doing business for or with PublicRelay.

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