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Finnish Customer Support for Netflix- Remote all over Greece

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Greece

Offer summary

Qualifications:

Native/Near-native Finnish, Fluent English, Strong communication skills, Problem-solving, Good computer knowledge.

Key responsabilities:

  • Communicate with subscribers via chat, phone, email
  • Assist with how-to questions, navigation on Netflix
  • Record customer interactions, process accounts, file documents
  • Follow communication guidelines and policies
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apply2day Human Resources, Staffing & Recruiting Small startup https://www.apply2day.gr/
2 - 10 Employees
About apply2day
At apply2day, we believe in people. We believe that great people make great companies. This is why we are so passionate about making an impact in the world of recruitment. By providing deep expertise across a wide spectrum of industries and sectors, we aim to empower the pursuit of continuous improvement and meaningful growth for both our clients and candidates. We are always determined to go the extra mile to connect talent to the right opportunity.
See more apply2day offers

Job description

Do you have excellent communication skills in Finnish? If so, this is your big chance to join a dynamic team in Greece and represent of Netflix. We are currently seeking a Finnish Customer Support Specialist. Start your professional life in Greece and work remotely all over Greece!

Responsibilities

  • Communicate through chats, phone, and emails with subscribers.
  • Assisting subscribers with how-to questions & navigating on Netflix.
  • Keep records of customer interaction, process customer accounts and file documents.
  • Follow communication procedures, guidelines, and policies.

Requirements

  • Native or near native Finnish language (C1, C2).
  • Very good command of English language (B2).
  • Strong communication skills, soft skills & problem solving.
  • Good computer knowledge.

Benefits

  • Competitive Remuneration package
  • 14 salaries per year
  • Extra bonus depending on the performance appraisal
  • Private life & health insurance
  • Relocation Cost (for candidates outside Greece)

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
FinnishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Computer Literacy
  • Problem Solving
Are you interested?

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