Job description

For our Customer Service Call Center Reps it's all about helping others. We're looking for people with strong communication skills and a knack for problem-solving to join our call center team and support our customers.

We'll provide you with training and a solid base of insurance knowledge so that you can feel confident you're providing the best possible customer service. Whether answering questions about billing, explaining policy coverage or assuring available products are offered, you'll be the voice of Progressive to our customers. You'll have the support of a collaborative team, which includes ongoing coaching and development.

Start Date: ASAP

Duties & Responsibilities:

* Build trust by understanding the unique needs of our customers, and resolving those needs effectively and efficiently

* Help customers with insurance needs like adding/or processing renewals, cancellations, reinstatements, and payments

Qualifications:

* One or more years of college education or relevant work experience

* Work or educational experience must include:

* Customer service, sales and/or influencing others

* Fast paced and changing environment

* Multitasking and time management skills

* Effectively communicating verbally and in writing

Benefits & Perks:

Benefits for eligible employees include: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans.Paid Time Off and Holidays with Generous Company Discounts annual given a car ( This is to help to Motivate staff towards commencement )

Apply now to find a job you'll love!

Equal Opportunity Employer

Additional Information

Job Status/Type: Full Time & Part time Employee

Job Category: Customer Support/Client Care

Reference Code: 132636

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