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Dutch Speakers - Customer Support - Automotive Industry

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Fluent Dutch speaker, B2-level English, High school diploma or vocational training, European citizenship or work permit for Greece.

Key responsabilities:

  • Handle inquiries and complaints via phone, email, and chat
  • Respond to calls and emails about products, services, and appointments
  • Maintain customer satisfaction and the client relationship database
  • Promote customer loyalty and retention by providing positive responses
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Speakit Human Resources, Staffing & Recruiting Startup https://speakitjobs.com/
11 - 50 Employees
See more Speakit offers

Job description

Are you ready to join the Customer Support Team of the world's largest company in the automotive industry, which develops, manufactures, distributes and sells premium and luxury cars and vans?

We are looking for fluent Dutch speakers, eager to work in Athens for the transportation leader!

Responsibilities:

  • Provide support on inquiries and complaints by phone, email, or chat
  • Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
  • Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
  • Strive for client retention and loyalty and aim for a positive response to the customer’s inquiry

This role requires:

  • Native or near native Dutch speaker
  • B2-level English
  • Passion for customer support, competitive and a risk-taker
  • At least a high school diploma or completed vocational training
  • European citizenship or work permit for Greece
  • Previous experience on customer sector will be considered positively

What you will get:

  • 1200€ - 1400€ gross salary
  • 14 salaries per year
  • Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
  • Monthly performance bonus
  • Private Health Insurance
  • Free online Greek language courses
  • The best commissions in the market
  • The possibility to learn with the best team
  • Excellent career opportunity in a multinational industry leader

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
DutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Stress Management
  • Problem Solving
  • Verbal Communication Skills
  • Customer Service

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