Dutch Customer Service Advisor for Big Five IT companies - for GREECE OFFİCE

Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Dutch? This is your chance to work as a customer representative for one of the Big Five IT companies!

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide troubleshooting for mobile devices (mobile phones, tablets & more)
• Assist customers to manage/secure their account & passwords
• Set-up repairs for hardware-related issues
• Escalate unresolved cases by contacting 2nd level support Interaction Experts
• Maintain high customer satisfaction

Requirements

What you will bring:

• Fluency in Dutch
• Advanced English knowledge
• Great communication skills
• Prior customer support experience would be an advantage
• Strong troubleshooting skills

Benefits

What we offer:

• Complete support to help you ease your relocation to Greece
• we cover your flight tickets expenses, 4 weeks hotel accommodation, assistance in finding a discounted apartment
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Companythat fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture