Offer summary

Qualifications:

Bachelor’s degree in a relevant field., 3+ years of experience as a Social Media Manager for a DTC/Shopify/e-commerce brand., Strong proficiency with tools like CapCut, Metricool, Klaviyo, and Shopify., Professional fluency in English with excellent written and verbal communication skills..

Key responsibilities:

Manage social media presence by posting daily videos across platforms like Instagram and TikTok.

Create and execute email marketing campaigns using Klaviyo, including building and sending emails weekly.

Engage with the community across various platforms and analyze content performance to inform strategy adjustments.

Publish blog posts and ensure content is optimized for SEO and mobile responsiveness.

Job description

ABOUT US

Pomelo places the best offshore talent with leading brands, startups, and agencies across the globe. We enable hard-working and ambitious talent to work remotely from their home countries, while gaining exposure into how the world’s top companies operate.

ABOUT THE ROLE

We’re looking for an experienced and well-rounded Social Media Manager + Email Coordinator to join an exciting supplement brand that creates products & tools to combat decision fatigue and support better brain health. You’ll need to have a proven track record of amplifying social media presence and following through engaging content, blog posts, and more. You'll also be responsible for managing email marketing via Klaviyo. You’ll be creating content, executing campaigns, managing email flows, and regularly reporting results back to the team. We are looking for someone who is eager to wear many hats and support a number of different tasks/functions across social media management, email marketing, AI-supported blog writing, administrative tasks, and more.

KEY RESPONSIBILITIES

Social Media Management (80%)

Post 1 video daily across Instagram, TikTok, and other platforms using our content archive
Edit short-form videos in CapCut with strong hooks, clean captions, and clear CTAs
Use Perplexity and Claude for caption writing and light content research
Follow our weekly content calendar and brief in new creative as needed
Schedule and publish via Metricool and manage bio links via Linktree
Run weekly content performance recaps: what’s working, what’s not, and plan adjustments
Use tools like ManyChat or Drop to set up basic DM flows and drive community engagement
Engage across community platforms like Slack (our internal hub), as well as TYB, Reddit, and others — wherever our audience is

Email & Content Publishing (20%)

Build and send 1–2 simple emails per week in Klaviyo (plain text or light design)
Publish blog posts and light content updates to our Shopify site
Ensure clean formatting, SEO basics, and mobile responsiveness

QUALIFICATIONS

Bachelor’s degree in a relevant field
3+ years as a Social Media Manager for a DTC/Shopify/e-commerce brand
Strong experience with CapCut, Metricool, Klaviyo, Shopify, Linktree, Perplexity, and Claude
Confident managing content across Instagram, TikTok, Reddit, TYB, and community channels
Knows how to translate strategy into daily execution and weekly optimization
Strong eye for short-form video, social hooks, trends, and performance patterns
Highly organized, self-directed, and responsive on Slack during US hours
Experience working with health, wellness, or mission-driven brands is a plus
Professional fluency in English with top-tier written, reading, and speaking skills
Permanent access to a computer with reliable and high-speed Internet connection
Ability to work in any US time zone, Monday to Friday (8 hours per day)
Previous experience working the overnight/graveyard shift