Offer summary

Qualifications:

3–5 years of experience in Account Management within a marketing or creative agency., Bachelor's degree in Marketing, Communications, Business, or a related field is preferred., Exceptional communication and interpersonal skills are essential., Strong organisational skills and proficiency with project management tools and CRM systems..

Key responsibilities:

Act as the main liaison between clients and internal teams to ensure effective communication.

Coordinate cross-functional teams to oversee the performance of marketing campaigns and projects.

Monitor timelines, deliverables, and budgets while providing regular performance reports.

Build and nurture long-term client relationships and identify growth opportunities within accounts.

Job description

This is a remote position.

We are seeking an organised and proactive Account Manager to be the primary point of contact for clients, ensuring seamless communication, successful project delivery, and long-term client satisfaction. You will manage daily interactions, coordinate internal teams, and oversee the performance of marketing campaigns and projects.

Key Responsibilities

Act as the main liaison between clients and internal teams.
Understand client goals, challenges, and strategic needs.
Respond to client queries promptly and effectively.
Maintain detailed records of client communications and project updates.
Coordinate cross-functional teams to ensure smooth project execution.
Monitor timelines, deliverables, and budgets for campaigns.
Build and nurture long-term client relationships.
Identify growth opportunities within accounts.
Provide regular performance reports and actionable insights.
Anticipate potential issues and proactively offer solutions.

Requirements

3–5 years of experience in an Account Management role within a marketing or creative agency.
Exceptional communication and interpersonal skills.
Strong organisational and time management abilities.
Comfortable managing multiple projects and stakeholders.
High attention to detail and proficiency with project management tools and CRM systems.
Results-driven with a focus on client satisfaction and project success.

Preferred Qualifications

Bachelor's degree in Marketing, Communications, Business, or a related field.
Familiarity with digital marketing metrics and performance reporting

Required profile