Senior Project Manager

From intake to outcomes, CareMetx is dedicated to delivering industry-leading patient access solutions and support services that help patients quickly start and stay on specialty therapy treatments. We provide scalable, efficient digital hub services for pharmaceutical companies and healthcare providers, streamlining workflows with seamless integration for patient enrollment, consent, and prior authorization. Our best-in-class patient support services enhance every step of care, connecting patients, providers, and brands to drive better outcomes and accelerate time-to-therapy.

Job Title: Senior Project Manager

POSITION SUMMARY:

 The Senior Project Manager (PM) role within the Project Management Office (PMO) plays a critical role in ensuring effective delivery of projects for clients and internally at CareMetx. The Senior PM is responsible for establishing and leading CareMetx, cross-functional, strategic initiatives from inception to completion. The Senior PM leads a variety of different types of projects including launching new products and services for clients, large-scale IT initiatives, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments. 

1. Single accountable party for defining, planning, orchestrating, and delivering a given initiative
2. Ensure end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit
3. Direct large-scale, complex projects often involving multiple internal and external constituents and matrix partners
4. Accountable for one or more initiatives including business, operational, and IT deliverables
5. Effectively manage and consult on client engagements, balancing directive with collaborative communication, and ensure products and services meet contractual requirements
6. Facilitate and drive working sessions with clients and stakeholders to plan initiatives, elicit requirements and/or business processes, and guide clients to successful outcomes
7. Define and track project milestones while developing, maintaining, and reporting on an overall integrated delivery plan
8. Directly manage all aspects of project delivery and work with matrixed partners to ensure successful project completion; ensuring that project objectives are achieved
9. Rigorously manage scope to ensure commitments are achieved within agreed on time, cost, and quality parameters
10. Proactively anticipate, identify, and manage risks and issues of projects
11. Validate financial forecasts and provides on-going reconciliation of resources and other related project expenditures
12. Serve as a subject matter expert in routinely briefing key stakeholders on different aspects of assigned initiatives
13. Ensure all stakeholders are adequately consulted or engaged on key deliverables for their respective functional areas
14. Represent the project and the PMO in various project governance and inter-department forums
15. Chair weekly core project team and periodic stakeholder meetings to review progress with key constituents
16. Ensure projects adhere to PMO Standard Operating Procedures (SOPs), developing and maintaining required artifacts
17. Publish regular project status reports to ensure the project’s overall direction and integrity
18. Propose recommendations and adjustments to improve project delivery and the PMO department
19. Effectively manage and prioritize your time to meet deadlines in a fast-paced, high volume environment
20. Travel may be required for project-related client meetings and training (post COVID-19)
21. Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled.
22. Performs other related duties as assigned.

MINIMUM EXPERIENCE AND EDUCATION REQUIREMENTS

• Minimum of seven years’ experience managing software development and/or IT technology projects, or equivalent
• Bachelor’s degree in a business-related field or engineering
• Preferred experience in the pharmaceutical, medical device, biotech or healthcare hub services industries
• Management consulting experience preferred
• PMP, CSM, PSM I/II certification(s) preferred

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS

• Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity
• Demonstrated, applied experience establishing and delivering large-scale, complex projects
• Excellent problem-solving and critical-thinking skills
• Ability to navigate a matrixed organization effectively
• Solid influencing skills
• Experience with stakeholder management
• Focused and versatile team player that is comfortable under pressure
• Ability to communicate at all levels with clarity and precision both written and verbally
• Strong presentation skills
• Ability to identify and remove barriers and enable teams to complete their objectives
• Exemplary core knowledge of and expertise in the use of project management methodologies, tools and processes including Software Development Lifecycle (SDLC) and Agile Framework
• Preferred knowledge: Sound healthcare and technical project delivery acumen

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit
• The employee must occasionally lift and/or move up to 10 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Schedule

• Must be flexible on schedule and hours
• Extensive travel is required (60% travel)

CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.

At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.

CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.