Offer summary

Qualifications:

MBA in Marketing or Bachelor's degree with 8-15 years of marketing experience., Experience in manufacturing organizations within Aerospace, Automotive, or Engineering sectors., Proficient in customer relationship management, costing, pricing, and techno-commercial roles., Strong communication, interpersonal, and IT skills, with experience in training marketing and sales teams..

Key responsibilities:

Identify new business opportunities for products and services.

Engage with customers to understand their requirements and enhance customer satisfaction.

Ensure marketing materials are current and effectively promote products and services.

Monitor sales pipelines and customer complaints, ensuring timely resolution and compliance with quality standards.

Job description

Summary of Functions

- Responsible for Sales and Marketing function for all Products and Services.

- Awareness on Products such as – Automatic fire detection and suppression, Seat belt reminder, Rear vision camera system, Driver fatigue monitoring system, Proximity sensor, Auto dipper and AV Alarm, Portable fire extinguishers, Inerex systems and Emergency tripping system.

- Head – Marketing is responsible for all Identify Opportunities for existing and new business; Interaction with all Customer Segments & Groups; Customer Relationship Management; Ensure Customer Access and Support; Complaint Management; Customer Satisfaction and Engagement; Market Data and Market Intelligence; Technical and Commercial Bids; Costing and Pricing.

Qualifications and Experience

- MBA - Marketing (Preferably) or Bachelor’s degree in any stream with 8-15 years of experience in marketing.

- Experience in any Manufacturing organization in the field of Aerospace, Automotive, Engineering, Industries in Tier-1 / OEM/Medium Scale Organisation.

- Experience in all Marketing Functions of Identify Opportunities, Interacting with Customers, Customer Relationship Management, Customer Support, Costing and Pricing, Techno-Commercial role,

- Experience in ISO 14001, ISO 45001, ISO 27001, and AS 9100 Systems related to Marketing functions

- Exceptional Communication Skills, Interpersonal Skills, IT Skills, Soft Skills

- Experience in Training and Development of Marketing and Sales Teams.

Essential Duties and Responsibilities

- Identify New Opportunities for Products and Services, existing and new business.

- Identify new Products leveraging Knowledge, Core Competency, Assets and Supplier base

- New Opportunities Identification - by participating in Exhibitions, meeting new customers, and increasing the existing customer base

- Interact with Customers and understand the Customer Requirements

- Interact with Customers of all Market Segments and Groups frequently or as appropriate

- Ensure Marketing Collaterals, Brochures, Flyers, Email Marketing materials, Websites are all up to date on Products and Services and Customer Engagement.

- Monitor Sales Pipeline for all Business Verticals and take appropriate measures to utilize available Capacity.

- Monitor Enquiry Register and conclude the Business Proposal with Win-Loss Analysis

- Interact with Internal Teams and Marketing Personnel for Costing and Price Finalization of Tenders or Enquiries or RFQs/RFPs

- Ensure Contract Review is completed, and Sale Orders and Work Orders are created for new Orders.

- Monitor Progress of New and Existing Orders on regular basis and raise concerns for delays, quality or cost escalations to respective BV Head as appropriate.

- Monitor Customer Complaints and ensure CAR and closure

- Ensure repeat orders from Customers for AMCs/New Products/ Services, as appropriate.

- Gather Market Data, Competition information, Market Intelligence from Win Loss Analysis, Industry Magazines, Competition Websites, Business News, Customer Interactions, Exhibitions and Conferences, Information in Public Domain etc.,

- Report measures on 100% OTD and Zero Customer Complaints in co-ordination with respective BV Heads.

Ensure compliance to ISO 14001, ISO 45001, ISO 27001, and AS 9100 Systems related to Marketing function.

Required profile