Sales Development Representative (SDR)

Location: San Francisco, California

ABOUT PLAUD AI

PLAUD AI is a pioneering AI-native hardware and software company that turns meetings and conversations into actionable insights with AI devices like PLAUD NOTE and PLAUD NotePin. By recording, transcribing, and summarizing real-life conversations, our solutions boost productivity and save time. Designed for precision and flexibility, whether in meetings or on the go, our products empower you to focus on creative, high-value work while AI handles the details.

We are a growing global team of hardware and software experts seeking advanced AI innovations that integrate with real-life user scenarios. Our newly established headquarters in San Francisco will collaborate with our teams in Shenzhen, Beijing, and Tokyo to extend AI benefits to users globally.

Visit https://www.plaud.ai to learn more.

WHY JOIN US

• Join a skyrocketing team where your impact drives success and your career reaches new heights, along with what we have achieved, as shared below.

• Global Leadership: Positioned uniquely to lead the future of work by leveraging innovative AI-driven devices and solutions.

• Founded in December 2021: Bootstrapped, profitable, and experiencing explosive growth.

• 10x Revenue Growth: Achieved 10x revenue growth for two consecutive years, reaching a $100 million run rate, with expectations for even greater expansion in 2025.

• Proven Product-Market Fit: Over 700,000 devices shipped globally since November 2023, with users engaging for an average of 30 hours per month to enhance productivity.

• New Initiatives: Expanding from consumer-focused products to industry-specific solutions and enterprise-level services.

• Loved by Professionals: Our products are trusted by professionals in sectors such as healthcare and sales, where conversations drive success.

ABOUT THE ROLE

As a Sales Development Representative at Plaud for Business, you'll be the critical link between our product-led acquisition funnel and our enterprise sales team. You'll identify high-potential opportunities from product usage data and inbound interest, engaging with prospects at the right moment to convert them into qualified sales meetings. Your role combines data analysis, strategic outreach, and consultative conversations to drive our enterprise pipeline growth.

WHAT YOU WILL DO

• Monitor and analyze product usage data to identify potential enterprise opportunities

• Respond to inbound inquiries and demo requests with timely, personalized follow-up

• Engage with users showing enterprise expansion potential through targeted outreach

• Conduct qualification calls to understand prospect needs, challenges, and buying processes

• Schedule and prepare Account Executives for successful discovery meetings

• Document all prospect interactions and insights in CRM

• Collaborate with marketing on lead-nurturing strategies for prospects not yet ready to buy

• Provide feedback on lead quality and conversion patterns to optimize qualification criteria

• Stay current on product features, use cases, and competitive landscape

WHAT YOU WILL BRING

• 2+ years of SaaS sales development, inside sales, or customer success experience

• Strong written and verbal communication skills

• Data-driven mindset with the ability to identify patterns and opportunities

• Experience using CRM and sales engagement tools

• Ability to understand technical concepts and explain them in business terms

• Self-motivated with strong time management and organizational skills

• Coachable attitude with the desire to continuously improve