Offer summary

Qualifications:

5-10 years of experience in user research and reporting, Advanced degree in HCI, Human Factors, Cognitive Psychology, or related field, Excellent written and verbal communication skills, Portfolio of work samples demonstrating research expertise..

Key responsibilities:

Lead user research efforts to inform product design and development

Collaborate with cross-functional teams to define research goals and methodologies

Analyze research data and present actionable recommendations to stakeholders

Manage participant recruitment and coordinate study sessions for effective research execution.

Job description

LeadStack Inc. is an award-winning, one of the nation’s fastest-growing, certified minority-owned (MBE) staffing services provider of the contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we’re proud to partner with some of the most admired Fortune 500 brands in the world.

We have an immediate contract position with our direct client.

Title: UX Researcher III
Location: Remote , USA
Contract Duration: 7 months (potential to extend)
Pay Rate: $70-$75/hr on w2

Description:

The User Experience Researcher, through close collaboration with customers, will be a key member of cross-functional teams working to conceive of and shape useful and usable products. The User Researcher's goals are to serve as the primary user advocate on project teams, to inform and inspire those teams with their thoughtful and thorough application of user research, and to help make the overall user experience as easy, intuitive, and effective as possible.

Your Impact: A User Researcher provides a continuous cycle of learning from the problem identification phase, through the implementation and execution phases, to market launch and beyond. A successful candidate will apply their extensive knowledge of user research methodologies to create long-term research plans and protocols, collect user data and feedback, and craft clear, concise, and actionable recommendations that balance user needs with business objectives. End-to-end implementation of qualitative and quantitative user-centered research (e.g., user and task analysis, heuristic evaluations, surveys, contextual inquiry, and iterative user testing--including formative and summative)

Collaborate with Product Management to develop and understand business goals, target personas, user stories and user flows
Identify the best timing and methodology to meet the business and research goals
Define discussion topics / questions that will yield actionable feedback that is directly relevant to the goals
Coordinate participant recruitment with Relationship Managers, develop and apply study screener to fill study sessions
Develop a research plan that outlines the goals & methodology
Write study protocol that documents the topics / research questions to be covered during sessions
Collaborate with Design and Architecture to ensure appropriate test materials are available (e.g., wireframes, clickable mockups, prototype)
Moderate study sessions
Analyze research data and compile results that summarize participants feedback, identifies themes, and provides actionable product & design recommendations that address both user and business concerns; ensure stakeholders are satisfied with the results and present results to a larger audience as needed
Work with Interaction Designers to create conceptual designs based on user research and user stories

Minimum Requirements:

5-10 years experience planning, conducting, and reporting on research to produce actionable results that inform product design and development
Advanced degree or equivalent in HCI, Human Factors, Cognitive Psychology, or a related field
Excellent written and verbal communication skills
Portfolio of work samples

Preferred Requirements:

Experience working with cross-functional UX design teams
Direct experience with Morae and web conferencing software like Webex for conducting research with remote users preferred
Experience with video and visual presentations of research results is a plus
Experience with rapid prototyping tools such as Axure is a plus

Additional Notes :

An overview of a day for this role : Manage research for a product area focused on Marketing automation tools and AI. Research will span from generative / discovery research to usability testing.

Preferred top skill sets: Qual and quant research methods expertise

Must have skills: Excellent stakeholder communication, desk design, storytelling, and expert research skills.

To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.com/careers/.

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