OneDigital delivers strategic advisory consulting and technology-forward solutions to more than 85,000 employers across the nation. As employee health care, wellness and workplace benefits continue to converge, businesses of all sizes have relied on OneDigital’s exceptional advisory teams for counsel in employee benefits, wellbeing, human resources, pharmacy consulting, property and casualty solutions, as well as the retirement and wealth management services provided through OneDigital Investment Advisors. OneDigital’s commitment to technology and innovation enables its 3,000 advisors to deliver the most modern and intuitive customer experience anywhere in the industry. OneDigital has been named as a Best Place to Work in Insurance by Business Insurance. For more information, visit onedigital.com.

Most of our clients have built their companies from the ground up. OneDigital has too. We stand alongside these business owners, providing peace of mind that if the unthinkable happens, they are protected. We are their trusted partner to help them manage risks from weather, injuries or other unforeseeable surprises. This gives our clients the ability to focus on what’s most important to them and their employees: doing their best work and living their best lives.

If you are looking for a career where you are helping people and businesses thrive, even during times of uncertainty, OneDigital is the right career for you.

Our Newest Opportunity:

Summary:

The Operations Specialist plays a crucial role in supporting the P&C Practice’s operational efficiency, ensuring smooth process and procedures, responsible for assisting the team with data management, and supporting end users. The Specialist will help the National P&C Team be more productive and effective by maintaining responsibility for key assignments, projects, planning, and support.

Essential Duties and Responsibilities:

Reviewing data and taking actionable steps to maintain accurate records in Applied Epic, including data entry and clean up.

Create and distribute reports to local and national teams.

Analyze reports to determine accuracy and consistency.

Participate in review of workflows, best practices, and standard processes and update as needed.

Complete audits of completed workflows and document findings.

Identify training opportunities and work with the Learning & Development team to coordinate training.

Cultivate and deepen relationships with external stakeholders, such as vendors and carrier partners.

Ensure compliance with industry regulations and OneDigital Best Practices.

Work as part of a project team to drive and support operational efficiencies, including new technology platforms and other initiatives.

Administrative coordination with other projects to support the P&C national leadership team.

Qualifications, Skills and Requirements:

Must be team oriented and enjoy working with people from different areas of the organization to support operations

Must be self-motivated, able to manage multiple priorities, a large workload and thrive in a fast-paced environment

Be proactive and flexible, adaptable to different personality types

Candidate should be well organized, detailed-oriented and able to multi-task and prioritize work

Excellent communication skills, both written and verbal

Strong attention to detail with demonstrated analytical, technical, and computer skills

Previous experience in customer support role is a plus

Commitment to long-term professional development (lifelong learning and certifications)

Education, Training and Experience:

An undergraduate degree or equivalent work experience

Prior experience working within Property & Casualty industry and/or active Property & Casualty license

Proficient computer skills including Excel, Word, and Powerpoint is a must

Previous relevant experience in P&C Platforms is a plus

The typical base pay range for this role nationwide is $70,000 to $90,000 per year.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!

Operations Specialist - Remote

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