Senior Technical Writer

Our client is seeking a highly skilled and creative Contract Senior Technical Writer to join their team. You will be instrumental in transforming complex technical information and our internal IT and Enterprise AI strategy into clear, compelling, and visually engaging content for a broad internal audience. Your expertise will be pivotal in shaping how we communicate our technology vision, document our internal tools, and help drive understanding of key strategic initiatives.

Responsibilities:

• Strategic Content Creation: Collaborate closely with IT leadership, strategists, and subject matter experts to deeply understand and articulate corporate IT vision, strategic initiatives, and technical roadmaps.
• Visual Communication & Presentation Development: Design, develop, and refine high-impact presentations, infographics, process flows, and other visual materials that make complex IT and AI strategies and technical concepts accessible, understandable, and engaging ("sizzle").
• Technical Documentation: Author, edit, and maintain comprehensive, high-quality technical documentation for internal IT systems, platforms, tools, and processes, ensuring accuracy, clarity, and usability for various internal user groups.
• Content Transformation: Translate dense technical specifications, strategic plans, and complex data into clear, concise, and compelling narratives tailored for diverse internal audiences, from technical teams to non-technical stakeholders.
• Collaboration & Support: Act as a key behind-the-scenes contributor, working with various teams to create, refine, and prepare strategic communication deliverables, ensuring consistency in messaging and quality.
• Content Management: Manage the lifecycle of documentation and presentation assets, potentially utilizing content management systems, SharePoint, or other collaborative platforms.
• Quality Assurance: Review and edit materials created by others, providing feedback to ensure clarity, consistency, and alignment with strategic objectives.

Requirements:

• Proven experience (5+ years) as a Senior Technical Writer, Technical Communication Specialist, or a similar role, supported by a strong portfolio showcasing a range of technical documentation, strategic presentations, and impactful visual communication work.
• Demonstrable mastery in creating visually appealing and highly effective presentations and graphics that simplify complex technical topics and clearly convey strategic information.
• Exceptional ability to synthesize complex technical information and strategic concepts, translating them into clear, engaging, and actionable content for diverse audiences.
• Proficiency with a broad range of documentation, presentation, and visualization tools (e.g., Microsoft Office Suite (especially PowerPoint), Google Workspace (Slides, Docs), Confluence, JIRA, diagramming tools like Visio or Lucidchart,etc.).
• Outstanding writing, editing, and proofreading skills with an exceptional eye for detail, grammar, and consistency.
• Strong analytical and research skills, with the ability to quickly grasp complex technical concepts and strategic objectives.
• Excellent interpersonal and collaboration skills, with a proven ability to work effectively with cross-functional teams, subject matter experts, and senior leadership in a supportive, behind-the-scenes capacity.
• Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a dynamic contract environment.
• Bachelor's degree in Technical Communication, English, Journalism, Information Design, or a related field, or equivalent significant professional experience.

Highly Desirable:

• Experience specifically in documenting and visualizing corporate IT vision, enterprise architecture, or technology strategy for internal audiences.
• Familiarity with internal communication strategies and best practices within a corporate IT environment.
• Experience creating engaging content for internal tools, platforms, and IT service adoption campaigns.