Sales Executive - CCaaS - Remote

USAN is seeking a dynamic, results-driven Sales Executive to join our team. The Sales Executive will drive sales of our CCaaS solutions directly with customers and through strategic partnerships with AWS. The ideal candidate will have proven success in sales, with a focus on selling cloud-based software solutions or complex technical sales.

Key Responsibilities:

• Sales Planning: Develop and execute a strategic sales plan to achieve revenue targets for CCaaS solutions.

• Relationship Management: Build and maintain strong relationships with key customer stakeholders and AWS, including sales teams, technical teams, and leadership.

• Opportunity Creation: Identify and qualify new business opportunities through proactive prospecting, networking, and lead generation activities.

• Collaborative Selling: Collaborate with internal teams, including marketing, pre-sales, and customer success, to ensure successful delivery of solutions and exceptional customer experiences.

• Take Ownership: Conduct product demonstrations and presentations to educate prospects and customers on the benefits of our CCaaS offerings.

• Deliver Great Outcomes: Negotiate contracts and product solutions leading to exceptional Customer Experiences. Complete deals with prospective customers, ensuring alignment with our customers' and company objectives.

• Stay Informed: Independently remain entrenched with industry trends, technical changes, competitive offerings, and market developments to inform sales strategies and positioning.

Qualifications:

• Bachelor’s degree in business administration, marketing, or related field.

• 5+ years of experience in sales, with a track record of success selling cloud-based software solutions. CCaaS or technically complex sales experience preferred.

• Strong understanding of contact center technologies and industry trends, particularly AWS Connect or other CCaaS solutions.

• Proven ability to build and maintain relationships with key stakeholders at all levels of an organization.

• Outstanding communication, presentation, and negotiation skills.

• Self-motivated and goal-oriented, with a demonstrated ability to work independently and as part of a team.

• Experience working with AWS or other cloud service providers is beneficial.

• Willingness to travel as needed.

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Vision insurance

• Health savings account

• Paid time off

Company Description:

United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). Founded in 1989, USAN has a 26 year history of providing carrier grade telecom solutions. From USAN’s initial service offering of hosted IVR, USAN has continued to develop new private cloud solutions and capabilities. USAN’s multi-channel customer engagement platform provides hosted IVR, ACD as SaaS, customer engagement via SMS/Text, Web service offerings, and customer engagement via social media channels such as Facebook and Twitter. Today, the USAN cloud handles more than one billion transactions yearly for some of the world’s largest companies. Our fifth-generation, carrier-grade network and platform architecture delivers reliable traffic capacity and availability—greater than 99.999% in each year of operation.

For more information, please visit us at www.usan.com