SAP S/4HANA Programme Manager

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

Our search for better is changing the lives of our customers. It’s changing the careers of our people too – creating new challenges and opportunities all the time. We’re a business that never stands still. Join us on our journey to #ForeverCaring as a SAP S/4HANA Programme Manager and you won’t either.

Reporting directly to the Global Portfolio & Programme Manager, the IT SAP S/4HANA Programme Manager plays a pivotal leadership role in shaping, resourcing, and delivering large-scale, high-impact transformation projects within budget and on time. This role is responsible for optimizing resource allocation, enhancing strategic IT alignment, and driving digital transformation across the enterprise. 

As a key leader within Convatec’s IT function, the Programme Manager is accountable for overseeing a portfolio of complex, interdependent programmes and projects, ensuring delivery excellence, governance compliance, and strategic alignment with business objectives. This role requires strong leadership to mentor and manage Programme and Project Managers while driving operational efficiencies and fostering a high-performance culture. 

Working within a customer-first framework, the Programme Manager collaborates closely with the Global Portfolio & Programme Management Team, Project Management Office (PMO), Steering Group Chairs, Business Partners, Subject Matter Experts, IT technical teams, vendors, and business stakeholders to execute strategic IT initiatives effectively. 

The Programme Manager partners with executive level programme sponsors to align objectives, define and deliver measurable value, set budget controls, establish timelines, and ensure resource allocation aligns with business priorities. This role also works closely with the financial controller to maintain robust financial oversight of all programme and project expenditures, including budgets, forecasts, actuals, and committed spend. 

Duties and Responsibilities:

• Lead, manage, and oversee the SAP S/4HANA strategic IT transformation programmes and projects, ensuring successful execution and realization of business value. 

• Provide executive-level programme oversight, driving strategic decision-making, risk mitigation, and issue resolution. 

• Coach, mentor, and develop a high-performing team of Programme and Project Managers on the SAP S/4HANA Programme across global Convatec locations, fostering a culture of excellence and continuous improvement. 

• Ensure financial governance by managing programme financials, including budgeting, forecasting, actuals tracking, and variance analysis, in collaboration with the IT Financial Controller and PMO. 

• Lead the development and execution of this IT programme and project portfolio budget, ensuring alignment with Convatec’s strategic priorities and demonstrating ROI. 

• Establish and maintain a programme and project performance framework that tracks value realization, impact, and effectiveness against defined business objectives. 

• Support and oversee robust programme governance, ensuring compliance with corporate policies, regulatory requirements, and best practices. 

• Drive collaboration and alignment between business and IT stakeholders, ensuring the SAP S/4HANA Programme solutions meet business needs and deliver expected outcomes. 

• Define and enforce programme status reporting structures, ensuring consistent communication with sponsors, steering committees, and stakeholders. 

• Oversee vendor relationships, negotiating and managing contracts, Statements of Work (SOWs), and service level agreements (SLAs) to optimize delivery and cost efficiency. 

• Act as the primary escalation point for Workstream Leads and Project Managers, removing roadblocks and ensuring seamless execution. 

• Promote Agile and hybrid delivery methodologies, fostering adaptability and responsiveness in programme execution. 

• Drive digital transformation by introducing innovative approaches, emerging technologies, and best practices in SAP S/4HANA programme execution. 

• Ensure alignment of project delivery with IT service portfolio management and long-term IT strategy. 

Must Have 

• Proven track record in leading and delivering board-level sponsored IT transformation programmes, particularly SAP S/4HANA and enterprise-wide ERP implementations. 

• Demonstrated ability to influence at the senior leadership and executive level, inspiring confidence and driving strategic initiatives. 

• Exceptional planning, execution, and process optimization skills, with a results-driven mindset. 

• Extensive experience in financial governance, budget management, and demonstrating measurable business value from IT investments. 

• Expertise in Agile and traditional project management principles, with the ability to tailor methodologies to specific programme needs. 

• Strong supplier and contract negotiation skills, ensuring optimal commercial outcomes and vendor performance. 

• Deep understanding of change management, stakeholder engagement, and executive-level communications. 

• A customer-first mindset, aligning IT strategies with business priorities to drive growth and efficiency. 

• Experience leading large, cross-functional teams and driving complex, multi-stakeholder initiatives to successful completion. 

• Proactive problem-solving skills with a focus on solutions, risk mitigation, and business impact. 

• Significant experience in the Medical Devices/Pharmaceutical Industry, including working within regulated environments. 

Required Experience / Technical Background 

• Extensive experience in managing and directing large-scale, cross-functional IT transformation initiatives, from Business Change through to IT Solutions. 

• Strong ability to influence and collaborate across global, cross-functional teams and senior leadership. 

• Proven expertise in IT financial management, including budgeting, cost control, and financial forecasting. 

• Ability to think strategically while executing tactically, balancing short-term delivery with long-term vision. 

• Fluent in English with exceptional communication skills, capable of translating technical concepts into business language. 

• Expertise in negotiating and managing complex contracts, including Terms and Conditions, SLAs, and Statements of Work (SOWs). 

• Experience defining and implementing operational metrics and KPIs to align IT delivery with business priorities. 

• Strong track record in building, developing, and leading high-performing teams, fostering a culture of innovation and continuous improvement. 

• 12+ years of IT leadership experience, with a significant focus on IT portfolio management, digital transformation, SAP and SAP S/4HANA programme execution. 

• Proven ability to implement IT governance frameworks, methodologies, and best practices, ensuring compliance and operational excellence. 

• Demonstrated experience in coaching, mentoring, and talent development within a complex, global IT environment. 

• Leadership presence with the ability to communicate IT strategy, programme objectives, and delivery outcomes to executive stakeholders. 

• Expertise in IT service portfolio management, defining value-driven service models, and aligning IT operations with business objectives. 

• Extensive experience in regulated MedTech/Pharma organizations, ensuring compliance with industry-specific regulations and quality standards. 

• Experience in implementing enterprise-wide project management tools and knowledge bases to enhance programme execution and collaboration. 

• Strong ability to drive customer-centric IT services, leveraging customer feedback methodologies like Net Promoter Score (NPS) to measure success. 

• Adept at fostering cross-team collaboration and aligning IT initiatives with enterprise-wide digital transformation goals. 

• Proven ability to drive alignment across IT and business functions, ensuring seamless execution of the IT roadmap and transformation strategy. 

Working Conditions 

Work environment is remote. Monthly travel may be required for strategic planning, team meetings, and other business needs. Travel might be required to various sites during the course of the SAP S/4HANA Programme as requested by the company. 

Our progress will give you countless opportunities to move forward too. Seek out new challenges, and you’ll find them. Stretch your thinking, and you’ll find new ways to make an impact. And if you embrace the opportunity to drive your own growth, you could go further, and achieve more, than ever before.

This is a big step forward.

This is work that’ll move you.

#LI-AC2

#LI-Remote

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Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

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