Manager - Branch (OEM)

Job Description

As the Branch Manager (OEM), you will be responsible for the overall management of the daily operations of a B2B small-scale retail location. Your responsibilities will include staff management, financial management, merchandising, driving sales and customer service, ensuring best practices and meeting quality standards to achieve key results and support company strategies. This role requires a very integrated leadership approach due to the size of the branch, including but not limited to warehouse and customer service duties from time to time.

Responsibilities

• Drive customer service excellence to every aspect of the branch, including showroom appearance, display of merchandise, product placement and store layout.
• Ensure strategic goals and sales targets are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory investment.
• Hire, train, develop, and supervise a small team of non-management employees.
• Provide staff with feedback, coaching, and performance evaluations. Assess needs and build career paths.
• Coordinate staffing schedules and conduct weekly staff meetings.
• Ensure the branch complies with outlined safety policies and procedures, as well as local health regulations.
• Network to improve the presence and reputation of the branch and the company.
• Stay abreast of the competition and emerging technologies.
• Identify current and future customer requirements by establishing rapport with existing and potential customers. Develop and maintains relationships with top accounts.
• Ensure customer (in person) visits are scheduled regularly with the designated OSR.
• Address customer concerns and ensure best possible outcome.
• Develop strategies to expand walk in traffic and optimize profitability.
• Analyze/monitor inventory/ stock movement.
• Plan & organize customer events, local tradeshow needs, seminars and supplier counter days.
• Create protocols to protect the store including theft management.
  
  

Qualifications

• High School Degree or Equivalent required.
• Bachelor’s Degree - Sales, Business Administration, Engineering, or relevant field preferred.
• Prior professional sales experience in related industry/3+ years
• Prior experience with managing a team 1-3 years
• Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources.
• Demonstrated verbal, written, analytical, persuasion and interpersonal skills.
• Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to exercise teamwork, leadership, and flexibility.
• Excellent time management and computer skills.
• Ability to travel up to 25%
  
  

Compensation Details: $71,808 - $89,760 Annually

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may also include participation in a bonus or sales compensation plan paid according to achievement against sales targets and/or business objectives. Depending on the role, equity and other forms of compensation may also be provided as part of a total compensation package. In addition, Wesco offers a full range of benefits such as paid time off, medical/dental/vision insurance, and retirement savings plans for eligible employees. More information about benefits is available here .

About The Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.