Hotel Manager

We are seeking an experienced and dynamic Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and the capacity to manage multiple departments effectively. The Hotel Manager will ensure that all aspects of the guest experience are executed to the highest standards.

Key Responsibilities:

• Oversee daily hotel operations including front desk, housekeeping, maintenance, and food services.
• Ensure high levels of guest satisfaction through excellent service and problem resolution.
• Develop and implement strategies for maximizing room occupancy and revenue.
• Monitor budgets, manage financial performance, and control expenses.
• Lead and motivate hotel staff to maintain high performance and efficiency.
• Ensure compliance with health, safety, and legal regulations.
• Conduct regular inspections of the property and facilities to ensure standards are maintained.
• Manage inventory, order supplies, and maintain vendor relationships.
• Address guest complaints and handle emergency situations promptly.
• Oversee hiring, training, and development of hotel staff.

Qualifications:

• Bachelor's Degree in Hospitality Management, Business Administration, or related field.
• Minimum of 3-5 years of experience in hotel management or a similar role.
• Proven leadership skills with the ability to manage a diverse team.
• Strong understanding of hotel management software (PMS) and MS Office Suite.
• Excellent communication, organizational, and problem-solving skills.

Skills:

• Leadership and team management.
• Financial acumen and budget management.
• Exceptional customer service orientation.
• Strategic planning and decision-making.
• Ability to work under pressure and resolve conflicts effectively.