Production Support Engineer

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Bachelor's degree in Business, Actuarial, Computer Science, or a related field., Intermediate knowledge of MS Excel and Word., Applied knowledge of SQL/TSQL/XML/HTML/JSON., Strong written and verbal communication skills..

Key responsibilities:

  • Collaborate on the implementation of insurance product launches and modifications.
  • Identify operational inefficiencies and participate in automation initiatives.
  • Address and resolve product-related issues through regression testing.
  • Manage ad hoc projects and responsibilities as assigned.

SageSure logo
SageSure Insurance SME https://www.sagesure.com/
501 - 1000 Employees
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Job description

Overview: 

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Product Support Engineer.  We are looking for a candidate who is highly organized, process-driven, and consistently strives for efficiency through automation. If you are an analytical self-starter who thrives on challenges and brings a positive can-do attitude, we invite you to join our team.

 What you’d be doing: 

  • Collaborate on the implementation of insurance product launches, modifications, enhancements, and ongoing maintenance.
  • Identify operational inefficiencies and actively participate in automation initiatives. Address and resolve product-related issues through regression testing and validation of product functionality.
  • Ad hoc projects and responsibilities as assigned.  

 

We’re looking for someone who has: 

  • Intermediate knowledge of MS Excel and Word.
  • Applied knowledge of SQL/TSQL/XML/HTML/JSON.
  • Ability to problem-solve, work independently, manage workload, and plan to meet deadlines.
  • Strong written and verbal communication skills.
  • Proficient in creating functional documentation
  • Bachelor's degree in Business, Actuarial, Computer science, or related field.

 

Highly preferred candidates also have: 

  • Previous experience in the Insurance industry, preferably personal lines, homeowners, and/or commercial BOP
  • Proficiency in one of the following programming languages: C#, C++, Python, R.
  • Proficiency in Visual Studio Code and GitLab.
  • Working usage of VBA.
  • Actuarial exams or related experience.
  • Process automation experience.

About SageSure:
 
Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders. 
 
SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.  
 
SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.
 
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
 
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.

Required profile

Experience

Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Excel
  • Communication
  • Microsoft Word
  • Problem Solving
  • Time Management
  • Teamwork
  • Analytical Skills

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