Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Strong problem-solving skills and technical knowledge., Experience with customer support and troubleshooting., Familiarity with software and hardware systems..

Key responsibilities:

Provide technical support to clients via phone, email, and chat.

Diagnose and resolve technical issues in a timely manner.

Document support interactions and solutions for future reference.

Collaborate with engineering teams to improve product performance.

We can help everyone at your agency transform to make the day-to-day more efficient and extend the traditional storefront to online insurance experiences.

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