HubSpot Administrator / HubSpot Operations Specialist

Fello is a profitable, hyper-growth, VC-backed B2B SaaS startup on a mission to empower businesses with data-driven intelligence. Our AI-powered marketing automation platform helps businesses optimize engagement, make smarter decisions, and stay ahead in a competitive market.

With massive growth potential and a track record of success, we’re just getting started. If you’re passionate about innovation and want to be part of an industry-defining team, Fello is the place to be.

• You are a proactive, tech-savvy professional with a strong background in CRM platforms, especially HubSpot. You're passionate about leveraging technology to optimize business processes and enhance performance. With exceptional problem-solving skills and an analytical mindset, you thrive in fast-paced environments and are excited about the opportunity to make a tangible impact. You excel at collaborating with cross-functional teams and are eager to share your expertise to drive company success.
  

• Oversee and manage HubSpot CRM, ensuring it is fully optimized and aligns with business needs.
• Configure workflows, custom properties, and automations within HubSpot to streamline processes across the organization.
• Collaborate with the marketing team to create, optimize, and track email campaigns, nurturing workflows, and lead generation strategies.
• Partner with the sales team to manage pipelines, automate deal processes, and provide training on HubSpot tools to maximize CRM adoption.
• Maintain data cleanliness, perform deduplication, and ensure compliance with data privacy regulations like GDPR and CCPA.
• Develop reports and dashboards to provide key performance insights to various teams.
• Provide ongoing support and training for teams using HubSpot, documenting internal processes, workflows, and best practices.
• Work closely with Product and other teams to integrate HubSpot with third-party tools and share insights to drive system improvements.
  

• Bachelor’s degree in Computer Science or similar.
• 6 - 8 Years of Work Experience and proven experience as a HubSpot Administrator or in a similar role with CRM and marketing automation platforms.
• Willingness to support until 4:00 pm EST.
• Strong understanding of HubSpot Sales, Marketing, and Service Hubs.
• Experience configuring workflows, automations, and creating email campaigns.
• Excellent problem-solving skills with a data-driven, analytical approach.
• Exceptional communication and interpersonal skills with the ability to train and support team members.
• Ability to triage at source, organize, determine the impact, multitask, prioritize, and thrive in a fast-paced environment.
• HubSpot certifications are a plus.
  

• Experience with integrating HubSpot and third-party tools using Zapier or APIs.
• Basic knowledge of HTML/CSS for customizing emails and landing pages.
• Familiarity with marketing automation best practices and startup culture.
  

• Competitive Compensation: Attractive salary and benefits package.
• Flexible Work Environment: Fully remote work with flexible hours to promote work-life balance.
• Professional Growth: Opportunities for career advancement and professional development.
• Health & Wellness: Comprehensive health and vision insurance plans.
• Paid Time Off: Generous PTO and paid holidays to recharge and relax.
• Collaborative Culture: A supportive team environment that values innovation and collaboration.
• Equity Options: Opportunity to own a part of Fello and share in our success.
• Cutting-Edge Projects: Work on innovative products that leverage AI and advanced technologies.