Relevant degree in life sciences, molecular biology, or equivalent., Up-to-date scientific knowledge in genetics, cytogenetics, and NGS., Strong analytical skills with attention to detail and effective communication abilities., Proficient in Microsoft Office and fluent in English..
Key responsibilities:
Travel extensively across the Nordic region to visit and train customers.
Provide ongoing technical support for existing customers and new accounts.
Collaborate with internal and external stakeholders to enhance customer service.
Participate in goal-setting processes and regular meetings with management.
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Sysmex Corporation is a world-wide leader in clinical laboratory systemization and solutions including laboratory diagnostics, laboratory automation and clinical information systems.
The Field Application Specialist will join the small molecular genetics (OGT) commercial team in the Nordic region helping to train and support customers in the CytoCell™ and CytoSure™ cytogenetic/molecular genetic family of products and introduce the SureSeq™ next generation sequencing (NGS) products.
The role will contribute to expanding the customer base in Sweden, Norway, Finland, and Denmark help ensure that sales targets are met and that long term relationships are developed.
Field Application Specialist Nordic
Your responsibilities
This is a great opportunity for someone capable of offering high quality scientific, technical support, whilst developing their customer and commercial experience.
It will suit someone who is a self-motivated, resilient problem solver and is excited by improving our customers’ outcomes and experiences. This role is field based and as such will involve a significant amount of travel (60%+ of working hours) within the Nordic region, so the successful candidate lives close to a main airport in any of the Nordic countries.
TEAM
The role Field Application Specialist for the business area OGT reports to the Life Science Director in UK but is part of the Sysmex Nordic organisation. A yearly goalsetting process with a mid-year review is held with manager to develop the role and reach strategic company goals. Also, regular one to ones and face to face meetings will take place.
Main Tasks
Reporting to the Northern European Life Science Director, this role will have a wide variety of duties such as:
Travel extensively across the Nordic region to visit customers
Provide technical training on OGT CytoCell™, NGS and Microarray products
Provide ongoing technical support for existing customers
Work with internal and external stakeholders to provide the highest level of customer service to existing and future accounts, accompanying team members to meetings, where agreed to be beneficial to do so
To complete any other tasks as commensurate with the level and nature of the post
Your profile
Skills And Abilities Needed
Relevant degree in the field of life sciences, molecular biology, life sciences or an equivalent subject
Highly detailed, up-to-date scientific, technical knowledge in the field of genetics, cytogenetics and NGS
Knowledge of tumor biology/genetics and diagnostics is an advantage
Strong analytical and judgement skills with attention to detail
The ability to communicate simply and effectively on complex topics, with a structured, independent, and goal-oriented way of working
An interest in/understanding of commercial key performance indicators
A proactive approach to work with excellent organisational skills
Credibility with customers (potential and existing) and colleagues across the organisation
Ability to work independently and as part of a wider European team
Good command of written and spoken English
The flexibility to make and change travel plans, at relatively short notice
Microsoft Office skills
We offer
WE OFFER
Home office and customer sites
A strong corporate culture with respect and trust as the basis for collaboration and communication
A challenging and versatile position with many opportunities to make the laboratory even more efficient.
A chance to be part of a strong global and professional team with local roots in the Nordic health service and business culture
A growing and healthy group of companies that stands for quality and innovation in all areas we engage in
Attractive compensation package with company car, bonus possibilities, health coverage, independent work style, experienced management and leadership
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.