Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Strong communication and interpersonal skills., Experience in sales or business development roles., Ability to build and maintain client relationships..

Key responsibilities:

Make outbound calls to potential clients to introduce services.

Conduct discovery calls to assess client needs and present solutions.

Oversee the onboarding process for new clients and assistants.

Monitor client engagement and identify opportunities for upselling.

Job description

Make outbound calls to potential clients to introduce our services.
Prequalify leads based on specific criteria before scheduling a discovery call.
Set up and confirm appointments for discovery calls with the sales team.
Conduct discovery calls to assess client needs and understand their pain points.
Present our solutions and recommend suitable assistants based on client requirements.
Facilitate client endorsement interviews, ensuring clients can choose the assistant that best fits their needs.
Ensure a smooth transition for the client and assistant by overseeing the Day 1 onboarding process.
Provide the client with necessary information and expectations for working with their new assistant.
Act as the main point of contact to resolve any initial concerns or questions during the onboarding phase.
Serve as the primary liaison for assigned clients, ensuring satisfaction and retention.
Build and maintain strong relationships with clients, addressing their needs proactively.
Monitor client engagement and identify opportunities for upselling or service improvements.
Gather client feedback to improve the hiring and onboarding experience.

Required profile