Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive feedback and expert guidance on applications, and have your profile manually reviewed.
Go Premium

Customer Success Professional

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Brazil

Offer summary

Qualifications:

Fluency in Portuguese and strong English communication skills., 2+ years in Customer Success, Support, or SaaS roles., Familiarity with Zendesk or similar support platforms., Experience using CRM tools, with Zoho CRM as a plus..

Key responsibilities:

  • Collaborate with clients from the United States and Europe to deliver digital solutions.
  • Host and facilitate webinars or online training for customer education.
  • Document processes and share knowledge to improve customer engagement.
  • Identify improvements and automation opportunities within customer success processes.

Oowlish logo
Oowlish Scaleup https://www.oowlish.com
51 - 200 Employees
See all jobs

Job description

Join Our Team

Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.

As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact.

We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.

Requirements
  • Fluency in Portuguese and strong English communication skills
  • 2+ years in Customer Success, Support, or SaaS roles
  • Familiarity with Zendesk or similar support platforms
  • Experience using CRM tools (Zoho CRM is a plus)
  • Ability to host and facilitate webinars or online training
  • Passion for customer education and lifecycle engagement
  • Strong documentation and knowledge-sharing mindset
  • Process-oriented with a drive to identify improvements and automation
  • A collaborative team player with a desire to help build something from the ground up

    • Benefits & Perks:

    Home office;
    Flexible Hours
    Competitive compensation based on experience;
    Career plans to allow for extensive growth in the company;
    International Projects;
    Oowlish English Program (Technical and Conversational);
    Oowlish Fitness with Total Pass;
    Pet adoption incentive;
    PTO Bonus;
    Games and Competitions;


    You can also apply here:

    Website: https://www.oowlish.com/work-with-us/
    LinkedIn: https://www.linkedin.com/company/oowlish/jobs/
    Instagram: https://www.instagram.com/oowlishtechnology/

    Required profile

    Experience

    Spoken language(s):
    PortugueseEnglish
    Check out the description to know which languages are mandatory.

    Hard Skills

    Customer Success ManagementZendeskMicrosoft Dynamics CRMData SharingInternal DocumentationProcess ImprovementCommunication Sciences

    Other Skills

    • Collaboration
    • Problem Solving
    Are you interested?

    Customer Success Associate Related jobs

    See more Customer Success Associate jobs