Offer summary

Qualifications:

Bachelor’s degree in business, nursing, or a healthcare-related field., Minimum of five years of previous risk management experience in a healthcare arena., Risk management certification preferred, with knowledge in risk management, quality improvement, and patient safety required., Excellent analytical, verbal, and written communication skills, along with effective presentation abilities..

Key responsibilities:

Field and research inquiries from policyholders and other departments related to professional liability risks.

Coordinate and manage action plans based on claims data and trends to develop recommendations and programs to mitigate loss.

Collaborate with marketing, claims, and medical boards to execute and monitor results of risk assessments.

Provide support to various teams in relation to insureds and potential insureds, while staying updated on relevant laws and regulations.

Job description

An exciting opportunity exists to join the ProAssurance family of companies!

Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?

At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.

This position supports the podiatry and chiropractic segment of our medical professional liability line of business and can be fully remote in the Eastern and Central time zones.

The Risk Management Consultant develops and implements risk management services, including educational programs, aimed at mitigating risk for Insureds, and provides risk management advice related to medical professional liability for our internal and external customers. This position also assists in executing innovative and traditional risk management activities, initiatives and projects, and the achievement of specific LOB goals and objectives. These include, but are not limited to, supporting internal and external claims, underwriting, and data analytics, and the development of risk reduction strategies and products deployed online or via helpline telephone encounters, Insured educational activities, assessments, publications, and other services for groups and individual insureds.

What you'll do:

40% - Field and research inquiries from policyholders and other departments related to professional liability risks, ensuring excellent response times and resolution. Requires knowledge and ability to refer insureds to others (third party or internal) as needed to resolve issues and facilitate requests that require a higher degree of clinical consultation or fall outside of the scope of risk management-specific inquiries.
30% - Coordinate and manage action plans based on claims data and trends, loss trends, and RM trends to develop recommendations and programs to mitigate loss for direct and agent serviced strategic group accounts and programs. Develop risk management content for marketing and customer communication purposes, utilizing claims data, risk management consultation topics, and ABSA results to address the most emergent topics and trends.
15% - Collaborate with marketing, claims, and PICA medical board in executing, evaluating, and monitoring results of Annual Baseline Self-Assessment (ABSA).
10% - Provides support to claims, retention, business development, underwriting, and marketing teams in support of Insureds, potential Insureds, and professional organizations.
5% - Other duties as assigned, including but not limited to: staying abreast of current laws and regulations that impact risk management for Insureds.
Leverage risk expertise and malpractice insurance knowledge to provide a key marketing advantage.
Strong leadership skills and professionalism with confidentiality of all functions performed.
Supports all management initiatives through words and actions.
Provide input into the development and active monitoring of a risk management budget.
Requires up to 20% travel, including overnight.

What we're looking for:

Bachelor’s degree in business, nursing, or healthcare related field.
Clinical background with appropriate designation, i.e., RN, LPN.
Minimum of five years previous risk management experience in a health care arena.
Risk management certification preferred. Knowledge in risk management, quality improvement, and patient safety required.
Ability to develop process and operational guidelines.
Ability to research data and topics and make recommendations
Ability to handle complex tasks and decisions.
Ability to manage multiple priorities, specifically those required to produce presentations, written content, and educational programs.
Excellent analytical, verbal, and written communications required.
Effective presentation skills, including public speaking.
Ability to interact with staff and professionals at all levels.
Proficient with Microsoft Office Suite, Teams, SharePoint, and Zoom.

#LI-Remote

We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.

For that reason, we partner with The Predictive Index (PI) – an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one’s work style.

The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete.

After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).