Offer summary

Qualifications:

Bachelor’s degree in Computer Science, IT, Business, or related field, 6+ years of customer-facing Project Management experience in complex IT projects, Expertise in Project Management methodologies and tools, Strong leadership, interpersonal, communication, and presentation skills..

Key responsibilities:

Independently manage all aspects of the project lifecycle, ensuring timely delivery within scope, budget, and quality standards.

Prepare and present status reports and performance metrics to keep stakeholders informed.

Collaborate with internal and external cross-functional teams to ensure seamless project execution.

Build and maintain strong relationships with clients and stakeholders throughout the project lifecycle.

Job description

Key Accountabilities

Project Management: Independently manage all aspects of the project lifecycle, from initiation to closure, ensuring timely delivery within scope, budget, and quality standards.
Best Practices: Ensure that best practices, quality standards, and methodologies are applied throughout the project lifecycle.
Scope & Planning: Assist in defining project scope and objectives, engaging stakeholders to ensure technical feasibility, and develop and maintain a detailed project plan to track progress.
Reporting & Performance Tracking: Prepare and present status reports and performance metrics, keeping stakeholders informed.
Risk Management: Identify potential risks and proactively implement mitigation strategies to minimize impact.
Team Coordination: Collaborate with internal and external cross-functional teams to ensure seamless project execution.
Resource Management: Efficiently allocate resources, ensuring team alignment with project goals
Client & Stakeholder Management: Build and maintain strong relationships, acting as the primary point of contact throughout the project lifecycle.
Communication: Provide regular updates on project progress, risks, and milestones, ensuring alignment with clients and stakeholders.
Continuous Improvement: Drive process enhancements within the team and organization.

Requirements

Bachelor’s degree in Computer Science, IT, Business, or related field
6+ years of customer-facing Project Management experience in complex IT projects
Experience with CCaaS providers and Conversational AI (preferred)
Expertise in Project Management methodologies and tools
Familiarity with APIs and system integrations (a plus)
Ability to manage multiple projects and prioritize in a dynamic environment
Strong leadership, interpersonal, communication, and presentation skills
Ability to work independently and in cross-functional teams
Strong analytical and problem-solving abilities
Detail-oriented, proactive, and results-driven
Growth mindset with a positive attitude, thrives in challenges

Benefits

Fixed compensation;
Long-term employment with the working days vacation;
Development in professional growth (courses, training, etc);
Being part of successful cutting-edge technology products that are making a global impact in the service industry;
Proficient and fun-to-work-with colleagues;
Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

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